Mark De Clemente Email & Phone Number

Greater New York City Area

Responsible for IT Disaster Recovery program management in support of corporate businesses including Disaster Recovery planning, testing and input to corporate DR Strategies.

New Jersey

Responsible for Business Continuity Planning (BCP) and Disaster Recovery Services (DR) for US and EU Data Centers. Managed all aspects of DR for over 40 customers with a staff of 12.Initiated the first Data Center Services business continuity program. Provided leadership in developing the plan and executing a Business Impact Analysis.Negotiated vendor contracts and managed relationships. Worked in partnership with legal, procurement, and finance to secure funding and validate… Show more Responsible for Business Continuity Planning (BCP) and Disaster Recovery Services (DR) for US and EU Data Centers. Managed all aspects of DR for over 40 customers with a staff of 12.Initiated the first Data Center Services business continuity program. Provided leadership in developing the plan and executing a Business Impact Analysis.Negotiated vendor contracts and managed relationships. Worked in partnership with legal, procurement, and finance to secure funding and validate contract business terms.Personally managed more than 100 Disaster Recovery Tests including post test results and follow up. Assisted Product Management, Architecture and Engineering teams in developing a cloud based Disaster Recovery as a Service (DRaaS) by providing input to business requirements, tool selection and pricing models.Collaborated with Sales and the Technical Solution Architect teams to develop solutions based on customer recovery objectives. Assisted in developing Request for Proposal responses, solution design based on best practices, pricing and chaired customer requirements meetings.Prepared and presented process and solutions to customers.Established a revenue generating Work Area Recovery Service with business partner located at a corporate New Jersey Data Center. Project managed the implementation of the network and voice infrastructure, and coordinated workstation and implementation activities with business partner.Project managed the outsourcing (migration) of customers’ production environments into our data centers. Customers included: Healthcare companies, Publishing/Magazine Company, Collectibles Company, Automotive parts manufacturer.As Vice President of Product Engineering (2/2000-2/2002), I was responsible for the product management of creating a storage and backup service and project manage the implementation of Systems Management Services for the Internet data center. Managed a staff 13 technicians. Show less

Greater New York City Area

Recommended and managed projects for Fortune 1000 customers specializing in data center optimization. Performed data center transformation analyses for healthcare, insurance, investment and retail banking, and wine customers. Evaluated IT technical infrastructure, organizational alignment and operational management. Performed cost benefit analysis and project management of recommended solutions that reduced costs and improved servicesLed major Banks in Chicago and Detroit in… Show more Recommended and managed projects for Fortune 1000 customers specializing in data center optimization. Performed data center transformation analyses for healthcare, insurance, investment and retail banking, and wine customers. Evaluated IT technical infrastructure, organizational alignment and operational management. Performed cost benefit analysis and project management of recommended solutions that reduced costs and improved servicesLed major Banks in Chicago and Detroit in streamlining and automating tape and print operations.Negotiated facilities management arrangement of microfiche processing resulting in significant cost reduction. Spearheaded quality and technology improvements in the tape processing environment that resulted in significant cost reduction and improved processing times.Consolidated print and distribution centers for one of the largest banks in Italy, resulted in significant process improvements.Performed IT Disaster Recovery analyses for a major healthcare NY cancer research center and hospital and the largest winery in the world located in California. Provided recommendations for Disaster Recovery optimization and best practicesRecommended and implemented tape management quality improvements for a major US investment bank resulting in the reduction of tape errors and improved processing timelines. Show less

Greater New York City Area

During my tenure at Bankers Trust I worked in Data Center OperationsManaged the document management and mainframe tape services for data Centers in New York , New Jersey and TennesseeManaged a staff of 35 supporting delivery of services and system administration for corporate business lines. Initiated and managed a corporate wide effort to reduce printed output, microfiche, and improve access to filed paper documents. Assisted in the functional specifications, vendor… Show more During my tenure at Bankers Trust I worked in Data Center OperationsManaged the document management and mainframe tape services for data Centers in New York , New Jersey and TennesseeManaged a staff of 35 supporting delivery of services and system administration for corporate business lines. Initiated and managed a corporate wide effort to reduce printed output, microfiche, and improve access to filed paper documents. Assisted in the functional specifications, vendor analysis, and cost benefit. Partnered with Microbank, FileNet and IBM to implement a document management solution. Manged the project to integrate products selected. Project resulted in significant cost savings and improved letter of credit research by 30%Negotiated the outsourcing (facilities management) of the U.S. data center print operations in NY and New Jersey to reduce costs. Developed project plans and managed the transition to the new service providerNegotiated the outsourcing of microfiche processing to reduce costs. Developed project plans and managed the transition to the new service providerServed as an Account executive from 4/89-6/92.Managed relationships for various business units Including the data center’s largest.Primary interface for service level management, problem management, billing, and disaster recovery coordinationServed as an Assistant Vice President: Business Planning Manager from 8/86-4/89Coordinated the development and tracking of Data Center Business Plans and Budgets Coordinated the acquisition and lease renewals of data center hardware; mainframe and peripheralsManaged the maintenance and administration of the data center billing system (KOMAND) Show less

Greater New York City Area

Coordinated the development, implementation and maintenance of accounting systemsDeveloped functional specifications and proposals working with business users Developed and implemented User Acceptance Test scripts, Training Procedures, and led end user training