Relocated to the Phoenix area to provide HR support to the local distribution center.

Progressed from Distribution Center (DC) Front-line Supervisor to Corporate-level Manager supporting Supply Chain Operations across 10 DCs. Provide direct oversight, leadership, and guidance to 10 DC HR Managers and nearly 5,000 employees. Advised leadership on all matters related to developing strategic and tactical plans to meet logistic goals and key performance indicators. Partnered with Supply Chain Leadership to influence employee relations decisions. Developed strategies that will ensure efficient use of human capital. Reviewed and developed training plans for a rapidly growing distribution network. Provided strategic direction to meet hiring plans, succession planning, restructuring and organizational design. Reviewed processes and policies to identify opportunities to improve efficiency, accuracy and safety performance. Prompt and professional follow-through on all matters related to employee relations, benefits, payroll, workplace investigations, and regulatory compliance. Continuously worked to upgrade the quality capability, diversity, and structure of the organization to improve productivity and overall performance.

First-line Supervisor directly responsible for the performance of 25 to 40 hourly DC employees in the areas of receiving, replenishment, order selection, and shipping. Trained, coached, and mentored employees to meet operational goals, provide exceptional customer service, and achieve on-time delivery for all store replenishment orders. Operated and trained employees on powered industrial equipment. Provided input for safety action plans. Evaluated processes, making adjustments to improve accuracy, efficiency, and productivity. Provided feedback and administered corrective actions. Administered performance evaluations.

Responsible for all facets of daily operation, with a hands-on approach. Led a crew of 15 employees, including machine operators, shipping and receiving clerks, and commercial drivers. Devised and managed production schedule for polyurethane foam manufacturing to meet scheduled delivery times, maintained warehouse inventory, and ordered supplies and stock as necessary. Conducted quarterly inventory and weekly cycle counts. Assigned and prioritized deliveries for driver staff. Managed scheduled maintenance of all equipment and directed maintenance on inoperative or malfunctioning equipment. Developed monthly safety plan and conducted safety briefings. Mentored and coached all employees, providing feedback and corrective action when necessary.

Culminated service as Senior Non-Commissioned Officer in the role of Production Superintendent responsible for the maintenance and scheduling of 25 assigned F-16C/D aircraft, 6 to 8 Support Managers and 100-plus maintenance technicians in various maintenance positions. Managed and directed personnel in the areas of safety, training, and performance. Mentored and coached Airmen to achieve results the right way, stressing the importance of integrity and honesty in decision making and job performance. Significant program management, personnel management, and customer service throughout 20 years of service. Other Roles: Crew Chief, Rivet Workforce trained Engines and Hydraulics, Expeditor, Flight Chief, Production Superintendent/Foreign Military Liaison (Singapore)