Mark Deer Email & Phone Number

Norwich, England, United Kingdom

Stowmarket, England, United Kingdom

East Of England

Maningtree

EMT, Event Manager, Tactical & Operational Commander

Felixstowe, Suffolk, United Kingdom

Cambridge, United Kingdom

London, United Kingdom

Responsible for the overall performance of portfolio of services and the management of their Service Management Team Work closely with a number of Clients, Commissioning Groups and other external parties to continuously develop and improve the services provide.develop, implement and deliver new services to both new and existing customersDeliver outstanding clinical performance and ensuring that the patients receive first class care.Manage and monitor P+L for portfolio of services in line with set budgets / targets.CQC registered manager for all sectors of the groups secondary care businesses.Group lead for HCA training and development and Basic Life Support Trainer

South East England

Responsible for the operational and financial performance of the allocated units in line with the agreed annual business plan and strategic objectives of the business.Responsible for the effective implementation of policies and procedures and the adherence to good operations practice across the businessWorks across the business to promote a culture of continuous improvement and safe practice, which may include leading on a particular area of expertise Provides leadership to local teams and supports the development of all staff individually with a particular emphasis on modeling a positive attitude to change, innovation and development that is consistent with the core values of InHealth Endoscopy.Works with the wider IEL team to participate and support and customer relationships within the locality such as GP’s Acute Trusts, CCG’s and others by attending events, contract meetings, marketing initiatives

Bramford Ipswich

Job summary operational management of commercial ambulance services at ‘sector’ level. The successful candidate will have a demonstrable record of operational management in a fast paced changeable environment. Experience of managing budgets, people and resources is essential along with evidence of dealing with customers and meeting their expectations.Main duties and responsibilities1. Prepare and manage staff shift patterns that effectively ensure consistent service delivery to all commercial ambulance customers.2. Respond to ad hoc requests for service delivery, including short notice tasking ensuring that service assets are utilised for maximum efficiency and commercial gain.3. Provide accurate minimum data sets for ‘sector’ level ambulance operations to meet NHQ reporting requirements.4. Provide the ambulance services coordinator with the necessary data required for the prompt and accurate invoicing for commercial ambulance activity.5. Ensure that all correspondence and data received and processed in relation to ‘sector’ commercial ambulance activity conforms to current NHQ policies in relation to data protection and medical confidentiality.6. Maintain effective operational level communication with customers ensuring that any matters of dissatisfaction are brought swiftly to the attention of the RASM and that critical incident and near miss reporting is effective and in accordance with current NHQ policy.7. Assist the RASM with marketing and business development projects, actively seek new business opportunities within the region.8. Ensure ambulance garages and other locations follow accepted best practice in relation to good housekeeping and that matters of health and safety are reported and passed to the appropriate health and safety officer. Conduct dynamic risk assessments.9. Ensure that there is an effective system of operational inspection of vehicles and equipment within the sector, inc

Endeavour House Ipswich

Responsible for the day-to-day management of a Contract for the operation of eleven Household Waste Recycling Centres (HWRC) within the County and an operational budget of £2.5 million per year. This role involves liaising with the public and stakeholders at all levels from members of parliament to senior managers of large waste management companies. I have recently managed the transition of the HWRC contract between the outgoing contractor and the incoming contractor. I have managed the service transition of six of the HWRCs to the community sector, achieving a budget saving of £1.4 million per year. By achieving this, the public have still got recycling facilities in these locations, where at the outset we were looking at pure closures.I have been responsible for the implementation of new recycling schemes at the HWRC which have included plastics, cardboard and WEEE.Since starting the post I have developed a staff training package which has seen public complaints fall by 120% in two years. I have project managed the construction of a new HWRC and the operation of a temporary centre in the north of the county with a capital budget of £1.2 million. This project was delivered ahead of programme and under budget.I line manage the Recycling Inspectors and the teams’ Modern Apprentice along with a number of temporary staff on a contract basis that carry out survey work and act as recycling advisors.Managed a bid to DEFRA for six JCB waste compactors and other plant equipment. Once these machines were implemented they reduced vehicle movements by a third, saving transport costs of circa £500,000 per annum.Introduced new processes for inspecting and managing waste management contractors, enabling them to understand and embrace the current environmental management system that is used by the authority and have been involved training internal auditors in inspections of systems and sites.

Corks Lane Hadleigh Suffolk

Assisting supervise the Street Cleansing Contracts for the Borough and managing the Animal Welfare service. Responsible for abandoned vehicles and during my time in post chaired the County Abandoned Vehicle Group and was Secretary of the Suffolk Animal Welfare Group. Working within a busy Environmental Health Team I was involved in monitoring noise pollution within the area. Whilst at Babergh I was involved in the implementation and trials of the “pink bag” recycling scheme which involved residents placing recyclable waste in a bag next to their normal waste and having it collected mixed with and then sorted at a materials recycling facility

Ihcd D1 - D2, Ambulance Driver Training, Pass

IHCD D1 / D2

Purchasing, Procurement/Acquisitions And Contracts Management, Level 2

CIPS L2 award

Btec, Business And Admin

Business and Finance

Mental Health, Pass