Mark Dencker Email & Phone Number

Berlin, De

Berlin, Germany

Berlin

Establishing the German subsidiary of a Dutch company offering a web-based accountancy information service. Responsible for building the customer base through onsite and online sales, hiring, onboarding and managing TeleSales staff.• Increasing number of subscription customers by 3500% (from 2 to 70)• Conversion rate: Customer visits/sales improved by more than 20% (from 10% to 33%)• Developing a CRM system with pre-qualified leads (from 200 to 15000)• Average annual turnover increase by at least 250% (from 7K to 170K)• Managing Outbound Telesales Operator Team (from 2 to 4)

Berlin, Germany

• Project management for an “Infrastructure as a Service” development based on Peer-to Peer (P2P) networks, Byzantine Fault Tolerance (BFT), Blockchain and Distributed Hash Tables (DHT) for secure cloud services• Proposal management for a EU research tender (Horizon 2020) for a European university and business consortium (GER, GRE, UK, BEL, NL)• Ensuing the timely delivery of milestones • Quality control and review for the content including the technical description • Contributing and reviewing content for novelty, impact assessment, dissemination, methodology, risk management and implementation

Berlin, Germany

• Pushing sales (technical and commercial) through the Global Sales organisation of the entire SIT product range• Generating system proposals (technical concepts, compliance lists, parts lists including costing, service level agreements (SLAs)• Negotiating and co-ordinating customer-specific product and system modifications• Product demonstration as part of Proof of Concepts (PoCs)• Contract negotiation with customers (B2B/B2G)• Sales point of contact for the Project department• Customer presentations and exhibition participationHIGHLIGHTS• Securing a government communication network (incl. Crypto Customisation) - Mahgreb - 1.2 M€• Secure wireless marine communication - Asia - 2.5 M€• High performance encryption for three European Parliament locations - Europe - 0.8 M€• Securing the site connection for a world-wide operating financial institution - Europe - 0.66 M€

Berlin

• Product lifecycle management including budgetary control• Market analysis and presentation to upper management • Product requirement specification and development proposals• Market introduction and sales engineer training• Service and support and training concepts• Generating collateral including datasheets and application notes• Market communication including selection and exhibition participation• System integrator (SI) support and OEM selection and management

Berlin Area, Germany

• Development and introduction of a management information system (MIS) • Redesign and development of the company Intranet• Introduction of (automated) reporting and personnel processes to supportthe company structure and strategic positioning---------------------Cellware Broadband-----------------------• Project management for ATM signaling software and Video over ATM • Generating press releases, planning & monitoring the advertising campaign • Organising and staffing exhibitions• Generating and implementing marketing communication strategy • Creating and controlling budgets • Devising a sales strategy based on a market/product segmentation

Leicester, United Kingdom

• Organisation and implementation of a direct sales office in Germany• Exhibition organisation and staffing • Press release including generating sales collateral for wordworkingmachinery tooling

Master Of Business Administration (Mba)

Bachelor Of Arts (Ba), International History And Politics

International Baccalaureate