Mark Dennison Email & Phone Number

Liverpool, Gb

Liverpool, Merseyside, Gb

Liverpool, Gb

The Everyman and Playhouse Theatres are two of the most famous and iconic theatres outside London. The Liverpool Everyman Theatre was completely rebuilt in 2014 including a state of the art IT infrastructure with a budget of £27m, and was the prestigious RIBA Stirling Prize winner.Responsibilities:• Managing and support the IT systems and infrastructure across two venues, including EMC SANs, Cisco Network Switches, IBM, HP and Dell Servers, SonicWALL Firewalls. • Project managing major IT projects and critical mini projects. • Network and Systems security, including PCI DSS certification and Data Protection Act.• Monitoring and maintaining all business critical IT systems and software packages. • Supporting 120+ members of staff, visiting theatre groups, corporate and private events• Responsible for all IT purchases including, maintenance contracts, hardware & software purchases, telephony, infrastructure and cloud services. • Delivery of staff IT training. Project Work/Achievements: • Successfully negotiated, designed, and project managed the deployment and migration to new IT infrastructure of the new Everyman Theatre. Included the design of all IT systems components, including networks, storage, compute, security systems and software packages. Negotiated and oversaw the complete tender process and awarding of contracts with many external suppliers and vendors. Successfully delivered the full IT infrastructure solution and migration of all users to the new system meeting all deadlines. • Creation and implementation of IT policies and procedures to ensure compliance with PCI DSS and Data Protection Act policies. • Successful deployment of a Hyper-V failover cluster containing 30 virtualised servers. • Managed and secured data access from multiple locations such as VPNs, and different physical and wireless networks utilising vLANs and firewalls to ensure data security but also to allow users to access data and systems required to perform their roles.

Liverpool, Gb

Northern Telecomms was an O2 Centre of Excellence and preferred distributor of telecommunications solutions to the Road Haulage Association. o Member of a dedicated and successful IT team supporting a fast paced telesales environment, both office based and mobile. o Provided effective first, second and third line support to company staff and wide national customer base, covering most common office solutions as well as bespoke software. o Researched, recommended and sourced infrastructure options including ISP’s and hardware vendors. o Network design and configuration of switches, ADSL routers, leased line routers, firewalls and VPN’s. o Visited customer’s sites to roll out hardware and software solutions. o Supported staff and customers with all levels of computer and software problems. Project Work/Achievements: • Designed and installed many IT solutions including, Microsoft ISA server, Symantec Backup Exec 12.5, Kaspersky Enterprise Security. • Successfully redesigned and rebuilt the company’s Active Directory Network. • Server migrations of both Microsoft Exchange and Microsoft SQL Server. • Successfully project managed Small Business Network from design through to implementation, meeting all deadlines.

Waterloo, Liverpool, Merseyside, Gb

KOREC provided single source supply for advanced GPS measurement solutions to the Construction, Surveying and GIS Mapping Industries. KOREC also offered training, technical support and repair. o Part of effective and successful team supporting 100+ users throughout KOREC offices in the UK and Republic of Ireland. o Successfully resolved IT related requests from initial call through to final resolution. o Successfully designed, built and implemented Windows 2003 Domains, Exchange 2003 Mail servers in either virtual or hardware configurations. o Responsible for Disaster Recovery planning and implementation using Backup Exec. o Successfully managed and co-ordinated migration of email services from a bespoke platform Exchange 2003 Server. o Built and maintained SonicWALL Firewalls and VPN’s. o Managed and maintained a Telewest IPVPN between UK offices. o Successful upkeep and development of Servers, Workstations, Laptops and all Network Equipment. o User administration of VoIP phone system using Cisco Call manager. Project Work/Achievements • Successfully designed, deployed and administrated a Windows Server 2003 Active Directory Domain over 7 sites within the UK and Ireland. • Built and migrated all users onto Microsoft Exchange 2003 server. • Built a centrally controlled antivirus solution over the entire network using Kaspersky Enterprise Space software. • Assessed disaster recovery needs and successfully implemented a full solution using Backup Exec products.

Bsc (Hons), Computing

11 Gcses, 4 A Levels