Mark Dickmann Email & Phone Number

Renton, Wa

Charged with the responsibility to drive Supply Chain programs from start to incredible success. Entrusted to manage the portfolio of “Top Fleet Impact” issues, while working in closely with engineering, customers, supplier management, and fleet leadership. Remain commercially astute and firmly represent organizational objectives, while interacting with supplier management, partners, and supplier, thus improving schedules and delivery performance Lead project planning and management of internal resources, while formulating strategies to improve business and operational processes; function as a central repository of information for BGS Supply Chain programs Increase communication with Fleet Chief Office, Chief Project Engineer, Service Engineering, Airline Customers, and BGS Supply Chain leadership, while using time efficiently to track progress and meet goals Spearhead efforts to identify, plan and mitigate program risks through available tools and employing best practice operations. Develop and foster strong relationships and partnerships with customers, peers, and suppliers Focus on overall project objective with highest analytical ability and evaluate existing operations, while implementing strategies, initiatives and processes to improve organizational performance, maximize productivity, reduce costs and enhance efficiency

Managing the Portfolio of Continuous Improvement projects in the Service Related Projects group.• Utilizing Six Sigma and Lean tools.• Developing and maintaining project schedules, reports, and information database.• Creating presentations, agendas, and facilitating meetings.• Participating in continuous process improvement projects.• Communicating with management on the status of the project and project portfolio.

Recruited to establish and manage service-department operations and lead support staff responsible for supporting mission-critical software for this established company specializing in the design, development, and implementation of warehouse management software.Key participant in strategic planning; assisting CEO in budgeting and long-term planning. Participated in the design and implementation of the supply chain software. Delivered comprehensive client support both on-site and remotely. Collaborated with clients’ distribution managers, IT, and staff to ensure top-quality support. Developed procedures and implemented programs that improved ability to remotely support clients. Effectively oversaw start-up of new department; maintained a support contract renewal rate of 90%. Successfully managed various projects, delivering results within client specifications and budgets.

Bachelor'S Degree, History

Ba, History