Mark Dickson Email & Phone Number

Vancouver, Bc

Establish and lead a healthcare advisory practice focused on drug distribution, medication utilization, and sustainable health care service provision.

Burnaby Bc

Responsible to complete the development, evaluation, adoption, and implementation of a strategy to successfully move the members into new banner partnerships. Completed a fiscally responsible wrap up of operations, liquidation of assets and company dissolution.

Langley Bc

Led the Pharmacy Innovation team in the ongoing provision of professional and operational support to the 450 plus members of the largest national cooperative of independent drugstores in Canada. • Successfully focused and updated the program offering within a complex governance matrix in anticipation of significant industry change.• Established a cost effective yet robust pricing management program to optimize prescription margins, while reducing audit risk and improving store productivity.• Introduced tools to support evolving clinical practice including a sequential counseling program, electronic references, and electronic documentation. • Led negotiations for a purchasing alliance and provided operational oversight of the resulting annual program leveraging purchases of over $300 million in multisource pharmaceuticals. • Negotiated with industry and government to reduce the rate of pharmacy margin erosion and establish initial investments in new revenue generating services.

Langley Bc

Develop programs to enhance dispensary profitability through gross margin improvement, inventory control, and productivity gains.• Developed dispensary operational benchmarks specific to Pharmasave.• Rolled out dispensary self-assessments and procedures to improve performance. • Wrote and established an in-store training program for pharmacy assistants.• Initiated and developed centralized relationships with third-party payers.

Burnaby Bc

Implemented operational standards and achieved profitability targets for 23 franchised drugstores with over 160 million in sales.• Maintained fully staffed district through active recruitment and mentoring of Associate Owners and pharmacists particularly those in isolated rural areas.• Achieved compliance with rapidly advancing retail operational standards while improving labour productivity with some very mature and resistant retail staffs.• Successfully completed large format renovations (3) and acquisition conversions (3) through active approachable leadership of staffs facing significant operational and personnel change.• Completed due diligence assessment and closing day transition oversight for acquisitions.

Bsc (Pharm), Pharmacy

Mba, Business