Mark Dina Email & Phone Number

Wayne Pa

I manage relationships with large commercial accounts in the Mid-Atlantic Region. I partner with customer service center managers through out this region to establish achievable customer expectations, maintain margins, achieve gross profit targets, and share best practices to endure effective handling of any potential sales or retention opportunities by both the operations and sales team. Manage a 3 million gallon book of business of distillates and propane.Build constructive and effective relationships.Aware of how strategies and tactics work in the market place.

Managed eleven drivers making over 350 deliveries per dayCoordinated delivery schedules and monitored delivery for 8,000 accountsImproved deliverables and reduced processing errors by creating and analyzing daily and monthly reportsIncreased new accounts by 30% in two yearsReduced customer service calls by 10% in the past six monthsTrained new hires