Mark Dirato Email & Phone Number

Bala-Cynwyd, Pennsylvania, US

Ensure efficient workflow by scheduling appointments based on customers job requests, and delegate work to correct technician with skillset required to complete the job.Openly communicate with customers to educate each in tire classes; assist in the selection of the correct tire for their application.Support less experienced technicians with procedures to.

Completed all business ownership operations of this $185K startup of onsite dental equipment repair service.Executed preventative maintenance on all dental equipment, and headed installation activities for dental equipment, digital x-ray machines and software.Delivered consultation and created efficient designs for new detail offices. Conducted all IT.

Clinton, NJ, US

Headed all external and internal technology platform operations. Introduced an enterprise-wide network and security program that secured compliance with FIEC/FDIC regulations. Initiated strategies that supported distributed and centralized clinical and business operations to secure cost-effective IT controls.Created design, installation, migration.

Piloted the operations of multiple business processes and cultivated positive vendor relationships to better support IT initiatives within a retail manufacturing environment. Engineered and managed LAN/WAN environments that supported New York and New Jersey offices and warehouses. Re-engineered the LAN/Wan telecommunication and data communication.

Bloomfield, CT, US

Led eCommerce initiatives with Application Service Providers; interfaced with the Assistant Vice President of eCommerce to provide consultation in contract program management services. Directed numerous processes and fostered beneficial relationships with 20+ vendors with a contracted value of $200M.Reported to Senior Management teams, including C-Level.

• Based on past performance, was recruited as the Technical Manager/Project Manager for one of the New Jersey branch startup teams for Nexl. My primary responsibility was to develop, implement and manage the engineering.
• Initiated, managed and developed key channel partnerships vendor relationships
• The Principle driver in reorganizing IT operations to support outsourced engagements
• Facilitated contract development covering wide rang of sections, including SOWs, operational SLA’s, terms and conditions
• Met all project target due dates, deliverables, and budgets on time
• Generated Statements of Work, Statement of Objectives, RFIs, RFQs, and RFPs

• Initially hired as a senior systems Engineer and was responsible for Design and implementing state-of-the-art WAN and LAN networks, and the generation of Statements of Work, Statement of Objectives, RFIs, RFQs, and.
• Responsible for staffing and developing organizational plans, systems, and processes.
• Managed the operating expense budget within the region including salaries, wages, facilities, capital tools, equipment, and training expenses.
• Accountable for all profit and loss metrics including cost of goods sold utilization rates, and gross profit margin within the territory.
• Directed the activities of Project Engineers, Field Engineers, Field Technicians, Consultants, and Subcontractors associated with the delivery of LAN/WAN, Video, and structured cabling installations. Awards:National.

Dallas, TX, US

Washington, DC, US

Duties Included Weapons Maintenance Team Leader, weapons Quality Assurance Inspector. Held A DOD top security clearance.

B.S, Telecommunications Management

Certificate, Project Management

Certificate, Computer Programming