• Oversees, manage, and supports a book of strategic Non-OEM heavy duty and industrial customers for USL which equates in $1M in annual Gross Margin.• Responsible for creating, managing, and making sure contacts are moving through their company’s sales funnel smoothly. • Instrumental in walking all new accounts through the account setup process to ensure a smooth account onboarding process.• Oversee all pricing, invoicing, and administration of programs for strategic accounts.• Liaison between USL & packaging partner.• Intimately involved with implementing and managing sales automation tools.• Develop and evaluate existing and potential customer base to identify new business and/or lost business.• Trains sales teams members and customer experience managers about products. • Create/share sales pipeline for channel managers of division monthly to ensure new business opportunities account for volume needed to meet plan. • Acts as a liaison between different departments and teams, including customers, partners, and the formulation team. • Coordinates with other sales channels to avoid conflicts and with partner sales personnel to maximize sales. • Understands customer and business needs to cross-sell and up-sell products. • Creates proposals, pitches, business plans, and other sales materials for new accounts that are derived from gorilla marketing efforts.• Resolves customer complaints regarding services, products or personnel, or provide assistance to staff in the resolution of complaints or problems.• Support corporate efforts for safety, government compliance, and all other company policies & procedures.

• Analyze and manage a systematic management of product life-cycle activities. • Steward work with cross-functional teams to coordinate efforts related to the manufacture and sale of goods. • Using systems and technology to ensure the sales teams reach their targets.• Supporting and enabling frontline sales teams to sell more efficiently and effectively.• Responsible for creating, managing, and making sure all operations with relationship to sales functions operate efficiently and independently. • Instrumental in pinpointing areas of sales team’s sales process that could be costing valuable outputs. • Liaison between strategic sales functions such as supply chain, and marketing and the sales organization. • Intimately involved with selecting, implementing, and managing sales automation tools.• Utilize information technology to manage the sales process, capture customer data, and run the business. • Develop and evaluate existing and potential customer base to identify new business and/or lost business.• Drive sales culture change to our go to market strategy of being a Lubrication Solutions Provider.• Analyze and manage an book of business through inside sales growth. • Resolve customer complaints regarding services, products, or personnel, or provide assistance to staff in the resolution of complaints or problems. Assist in pricing for sales team.• Assist with pricing for Sales Team.• Assist with product creation/formulations in ERP systems.

• Work as resource on top 20 accounts in division• Work with OEM & Military Manufacturers• Handle behind the scenes processes to ensure customer is cared for• New team within US Lubricants• Travel to customers as needed through the US• Resource to coach team• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.• Achieved or exceeded company-defined sales quotas.• Built and maintained strong client relationships to drive business growth.• Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.• Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.

• Managed team of 5-6 staff members located all over the country• Available resource to coach and cover team as needed• Contact for all departments within the division• Assisted on new order entry program• Managed accounts to retain existing relationships and grow share of business o 80-120 accounts• Built relationships with customers and community to establish long-term business growth.• Scheduled and attended meetings with clients and prospective clients as requested.• Collaborated with upper management to implement continuous improvements and exceed team goals.

• Work in U.S Lubricants division• Oversaw Inside Sales Team• Updated accounts and maintained long-term relationships with clients.• Partner with Outside Sales Team & Management to set up appointments• Managed 2-3 staff members• Collaborated with various levels within the organization• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.• Achieved sales goals and service targets by cultivating and securing new customer relationships.

U.S. Lubricants is a division of U.S. Venture, a privately owned leader in the distribution of fuels; passenger and commercial vehicle tires and parts; and lubricants. With over $9 billion in sales and 1,200 dedicated associates, we are a leading supplier to automotive dealerships, repair shops, lube shops and tire centers as well as commercial fleets. We supply a wide range of heavy duty lubricants for mobile and stationary equipment in agricultural, construction, forestry, and mining as well as military and marine applications. And we also supply industrial and metalworking lubricants to leading OEMs, manufacturing plants, machining centers and other metalworking operations across the upper Midwest. Our extensive portfolio includes leading national and global brands and we blend and distribute a comprehensive range of the highest quality passenger car, heavy duty, industrial, and metalworking lubricants under our own THRIVE™ brand. Role includes duties such as servicing current U.S. Lubricants customers, growing the business in the Midwest through prospecting, overseeing the customer service role, working with outside sales agents to enter orders from customer base and filling in for dispatcher.

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Account Executive for New Horizons of Wisconsin Computer Learning Centers - a division of Riley Technologies.With over 300 centers in 70 countries, New Horizons is the world’s largest IT training company delivering a full range of technical and application based IT courses in addition to business skills training. This is done through flexible, innovative learning methods and our courses are guaranteed to run.Utilize a consultative approach to discover training needs for companies in the Madison area. New Horizons offers trainings and certification planning for Microsoft, VMWare, Cisco and IBM to just name a few.Whether you are looking for a certification or to increase your knowledge, New Horizons of Wisconsin has what you need.

Sales/Renewal Role (April 2009 to July 2010):-Work as PRT (Product Ready Training). Assist in training department with both new and tenured agents within the Cisco program.-Won VIP award 4 times and Top Performer in 2nd Quarter of fiscal year.Sales Lead (July 2010 to August 2013):-Manage the South and West sales teams.-Working closely with Cisco ASMs to drive in renewals.-Make outbound calls to list loaded from Cisco Systems.-Work with Cisco field representatives in Texas, Alabama and Florida area.-Work with end user and partner/reseller to renew SmartNet maintenance contracts.

-Make outbound calls to current 30 day trial members.-Set appointments to meet with Human Resource professionals.-Give tour of online site, sell benefits of product, and sell service.-Averaged 118% of goal in first 3 projected months.

-Developed Sales Developmental Analyst role.-Completed monthly quality call reviews on the entire sales staff. Completed on average 15% more call reviews than average analyst.-Calculated data and updated client satisfaction surveys for the Sales, Client Service, and Claims areas. Results were sent to directors of all departments and retention team. Studied results and made suggestions to improve results.-Mentored new employees during their time in training and their initial months on the sales floor. Was an available resource and met with new employees weekly to coach them on sales techniques and soft skills.-Worked as a back up to the management team by answering resource questions from sales agents, covering late shifts, and coaching/mentoring new and tenured sales agents.-Participated in the Ford Motor Company partnership roll out and attended weekly meetings to discuss Ford partner calls with members of the Ford Motor Company team. Created quality review guide and provided feedback in weekly meetings.-Participated in LEAD and mentor programs to enhance management/leadership skills.

-Coached and mentored new employees.-Exceeded sales goal every month from February 2000 to February 2004.-Currently hold Wisconsin Property & Casualty license.-Won ‘Distinguished Sales Award’ in October 2000.-Member of the ‘Million Dollar Club’ in 2003 ($1,277,832 in written premium).-Part of NBQ (New Business Quoting) System focus group.