Mark Donovan Email & Phone Number

Long Island City, New York

• Acted as department Supervisor for 10 months, improved department functionality and implemented new procedures for accelerated results.• Rotable Asset Manager, created and allocated locations for repairable assets and oversaw the life cycle of equipment• Successfully managed over 9k unique items by coordinating and executing proper storage methods, identification, traceability, and stock control• Created and maintained spreadsheets for shipment data, damages, and discrepancies for reporting, accountability to improve inventory accuracy• Responsible for material for all Outages/Project, averaging $15 Million in assets.• Undertook inventory audit reconciliations, assisted with physical audits and self reported audits• Created purchase requisitions and managed purchase orders to ensure completeness and accuracy of purchases• Improved relations with vendors and colleagues through increased communication• Mentored new employees to help improve performance

• Promoted to Assistant Manager after exhibiting proficiency and vast product knowledge• Revitalized sales by influencing consumers on the benefits of premium goods increasing revenue within the department by 30%.• Provided excellent one-on-one customer service to a diverse clientele• Mentored apprentices on trade and sales• Conceptualized product retail design planning for two grand openings

Wantagh Ny

• Showcased strength with ability to work independently to ensure the accuracy of invoices associated with deliveries • Developed and strengthened productive relationships while managing and coordinating all DSD vendors. • Worked with computer-based programs to process orders, sign creation, inventory and email communication.

Wantagh

•Innovative problem-solver who can generate workable solutions and resolve complaints.•Tactfully acted as liaison between clients and management to maintain and improve customer satisfaction. •Trained and managed sales clerks to implement and uphold corporate guidelines. •Commanded flexibility as team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects•Accountable for all monetary income ranging from $40k – 90k per day

Bachelor’S Degree, Humanities/Humanistic Studies. Concentration In Communication

Associates In Arts (A.A.), Liberal Arts