Mark Dorado Email and Phone Number
With over nine years of experience in operations and warehouse management, I am passionate about optimizing processes, reducing costs, and ensuring customer satisfaction. I have a proven track record of managing inventory, product distribution, and handling technical priorities for sales teams.I have a diverse and dynamic background of experience working for small businesses and entrepreneurs. I have focused on a broad knowledge of business to have a holistic understanding of how different facets of a business interconnect and depend on each other for success. My roles have been versatile, requiring adaptability and a broad skill set. Responsibilities have included areas such as project management, marketing, customer service, and even administrative tasks. My experience has also involved close collaboration with a tight-knit team, necessitating effective communication and a willingness to step into different roles when needed. The exposure to various aspects of small business operations has focused my adaptability, resourcefulness, and the capacity to thrive in fast-paced and ever-changing environments. Overall, my time working for small businesses has provided me with a well-rounded skill set, a deep understanding of business dynamics, and the ability to excel in a multifunctional capacity.My future goals are to be a supply chain manager with a focus on lean manufacturing. I am committed to creating an efficient, responsive, and waste-free supply chain with a black belt certification in Lean Six Sigma.
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Operations ManagerAduco Jul 2024 - PresentWalnut Creek, California, United StatesCustomer Service: provide exceptional service to customers while addressing inquiries, concerns, and requests promptly and professionally Operations: Streamline and optimize internal processes to enhance operational efficiency.proactively identify opportunities for process improvement and implement innovative solutions.Generate reports to provide insights and strategic decision making.Manage QuickBooks Online in regards to inventory, accounts, and order accuracy.Products: oversee procurement and manage vendor relations.oversee inventory management and order fulfillment. -
Operations AssociateRenegade Foods Oct 2022 - Apr 2024Berkeley, California, United States-Oversee all of the warehouse’s daily operations -Optimize processes for receiving and managing inventory-Implemented and Manage Amazon Seller Central-Ecommerce Fulfillment through Shopify-Inventory Management -
Warehouse ManagerWestcon Medical Aug 2014 - Feb 2022Concord, California, United States-Maintains inventory, product distribution, and turnover.-Develops efficient operating procedures and performance standards-Inventory management: Monitor work and processes to ensure that product is received, processed, and shipped.-Technical Liaison: Handle technical priorities for sales representatives and sales leadership to deliver outstanding customer service. -
StudentYear Up Mar 2013 - Jan 2014San Francisco Bay Area•Improved and refined professional writing and presentation skills through writing essays, proposals, and presenting these as a group to a guest panel•Facilitated team meetings and scribed meeting minutes•Established means of communication on cross site project via Google groups, Skype, and GoToMeeting•Basic understanding of waterfall and Agile software concepts -
Customers For Life (Cfl) Strategy & Operations Analyst InternSalesforce.Com Jul 2013 - Dec 2013San Francisco Bay Area•Used the Salesforce platform to perform daily tasks such as creating reports, campaigns, and dashboards•Created a central repository using Google Sites for the internal sales team to access one data source for information regarding a new product feature for the Salesforce platform•Managed logistics, such as scheduling meeting locations and coordinating time schedules for global roadshow meetings of up to 200 attendees •Developed and designed a user guide for a new product feature•Streamlined an operational process, by analyzing data for report creation and consolidating multiple customer accounts and consumer information documents into one user friendly tool, increasing time efficiency •Designed product knowledge articles and FAQs for the customer support team•Developed campaigns and related reports to support customer deployment•Collaborated with manager on the design and creation of PowerPoint presentations to inform internal team on new features for new Salesforce product•Developed HTML email templates and web pages for customer recruiting and support•Volunteered at the Boys and Girls Club and the Leukemia and Lymphoma SocietyCore skills •Salesforce platform, Adobe Photoshop, Google Drive ( Docs, Sites, presentations, spreadsheets, forms) Google Sites, Microsoft Office Suite ( Word, Excel, PowerPoint ) -
Sales SupportCoach Nov 2010 - Jan 2013• Executed the processing and stocking of shipments to maintain a well-organized inventory and backroom• Responded to customer requests and inquiries to ensure a high standard of customer service -
SupervisorBoudin Jun 2011 - Sep 2012Walnut Creek, California, United States-Supervisory Experience in Hospitality- Strong commitment to excellent customer service and food quality- Ability to complete opening and closing of the restaurant on a daily basis- A knack for providing top-notch interactive service with our customers -
Presentation ExpertTarget Oct 2008 - Oct 2010Pleasant Hill, California, United States-Greet and service guests as you complete workload with minimal guest disruption.-Deliver accurate and timely merchandise transitions for all areas of the store; adhere to street dates for new merchandise.Ensure all signing, including promotional and planogrammed ISM, is set accurately when the transition is completed.-Ensure areas are guest ready and maintain presentation standards as you complete scheduled workload. This includes keeping the salesfloor fully stocked, backstocking excess product and fixtures, zoning, signing and labeling accurately.-Understand how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracy.
Mark Dorado Education Details
Frequently Asked Questions about Mark Dorado
What company does Mark Dorado work for?
Mark Dorado works for Aduco
What is Mark Dorado's role at the current company?
Mark Dorado's current role is Driving Operational Success | Enhancing Processes for Growth and Efficiency.
What schools did Mark Dorado attend?
Mark Dorado attended City College Of San Francisco.
Who are Mark Dorado's colleagues?
Mark Dorado's colleagues are Justin Toal, Julie Manivong, Jitendra Kumar, Ksenia Nikolicheva.
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Mark Dorado-Zapata
People Student At University Of Wisconsin-Madison | Bachelors Of Science In Computer ScienceMadison, Wi -
Mark Dorado-Zapata
Madison, Wi -
Mark James Dorado
United States1yahoo.com -
Mark Dorado
Denver, Co3dpsk12.org, oreillyauto.com, boulderheavyindustries.com
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