Mark Doten Email & Phone Number

Port Angeles, WA, US

US

• Director of Information Technology for a county government operation in the Pacific Northwest. Lead a team of 14 technology professionals to support the organization and serve the public interest.
• Transformed organizational governance by spearheading the implementation of Office 365, enhancing collaboration and data security across the organization.
• Drove significant improvements in efficiency and risk management through comprehensive technology modernization efforts, upgrading legacy systems to cutting-edge solutions.
• Create and manage annual technology budgets, implementing cost-saving strategies to reduce cost overruns while ensuring the alignment of financial resources with strategic organizational goals and priorities.
• Member of the Broadband Action Team tasked with deploying a $20 million-dollar broadband grant, focusing on enhancing digital equity by expanding high-speed internet access to underserved areas to improve community.
• Implemented a feature-rich physical building security system to improve safety for county employees and the public. Collaborated with executive leadership, facilities, and finance to define system deliverables.

Southborough, MA, US

• Director of Information Technology for a k-12, private school for children with autism and other significant learning and behavioral challenges. Highlights:
• Creation of annual IT department capex and opex budgets
• Conducted business process reviews across departments to identify business requirements and deploy new applications balancing cost, functionality, and efficiency.
• Chaired the Technology committee to lead process improvement initiatives and align technology with five-year organizational strategic plans.
• Protected information assurance through adherence to best practice architecture. Utilized principles of defense in depth to prevent or mitigate security incidents using intrusion prevention and detection systems.
• Designed an effective business continuity environment through selective cloud adoption, communication infrastructure redundancy and decentralization of essential information and applications.

• Improved core systems availability 63 percent by following standards of architectural governance and redesigning network infrastructure. Implemented patch management, scheduled hardware replacement, communication.
• Collaborated with the Chief Financial Officer to analyze and streamline year-end system closing procedures to improve data control and accuracy. Efforts Improved ratio of actual to ledger inventory by 90%
• Project manager for deployment of performance metrics dashboard to provide finance and executive leadership with a real-time performance measurement tool.
• Presented on business need for all technology investments to executive management and Board of Directors.
• Collaborated with operations to measure and reduce packaging and shipping costs through automation, increasing profit margins by 2.3 percent.
• Managed a department of four including network, database. data entry, and desktop support personnel.

Bachelor'S Degree, Computer/Information Technology Administration And Management

Master'S Degree, Cybersecurity