Mark Douglas Email & Phone Number

United Kingdom

Exeter, England, United Kingdom

Headline Achievements• Building a book of £100M recurring Revenue• Highest Volume & Revenue delivered as a region

United Kingdom

Headline Achievements• Delivered New business sales strategy with Highest Volume of New Logo Wins• Increased revenue Growth of 57%WiFi SPARK is the leading specialist in providing commercial WiFi solutions to large venues, from hospitals to shopping centres. Our largest sector is healthcare, where we are the main provider of WiFi and media services to the NHS in the UK. I am responsible for £2.6 million of recurring revenue growth across the UK. I take the lead in setting targets, monitoring performance, encouraging and motivating the team whilst making the most my negotiating and influencing skills. Created a sales plan and proactively experiment to improve its execution. Maintain sales staff training and skill sets to meet objectives. Manage the day-to-day activity of the Sales & Marketing Department, manage the sales team, monitor opportunities, and report on sales activities.. Ensure sales targets are met or exceeded. Develop KPI’s to track and report on performance. Liaised with all areas of the business to achieve a seamless and efficient operational process across the organisation that focuses on customer service. Manage costs for the Sales team in line with Company budgets.

South West

Headline Achievements• Highest volume of Accounts Won • Over 200% achievement of new logo wins 2020Tasked with acquisition sales across an enterprise market consisting of circa 400 prospects that do not hold any BT/EE solutions Duties would include self-generation, pipeline management, field based appointments, commercial thinking, devising complex proposals, portfolio sale, delivering presentations up to board level, processing contracts and the detailed implementation of the services. Whilst engaging with the wider business and bridging department gaps.

South

Headline Achievements• Built a channel from concept to 65 strong field sales channel• Delivered YoY growth for Volume sales & ARPUI was responsible for circa 6mil of acquisition revenue. I have been integral in the build and have been responsible for recruitment, MI , routes to market and commercial planning strategies from day one. Now the channel is built my main duties are being responsible for the day-to-day running of the team (12) field sales agents. The direct reports who I manage through KPI’s, field coaching 1-2-1 sessions with particular emphasis on lead generation, acquisition sales, customer service and account development, Other responsibilities would include developing internal relationships, managing their expectations on results, forecasting and full ownership of the teams P&L.

Devon & Cornwall

Headline Achievements• Grew business from £0 revenue to £500K T/O• Highest Customer Service Indicator >98%I have taken this business through start-up to a turnover circa £250k. I am responsible for the day-to-day running and all business functions. I have three direct reports who I manage through KPI’s and field coaching 1-2-1 sessions with particular emphasis on lead generation, acquisition sales, customer service and account development, in order to achieve our mobile

South

Headline Achievements • No1 Team & regional performer• Consistently over achieved against all product targetsPromoted into regional corporate position after a extremely successful two years in enterprise. Both roles consisted of 100% acquisition sales in the regional business market within the SME and regional corporate employee size. Duties would include self-generation, pipeline management, field based appointments, commercial thinking, devising complex proposals, delivering presentations up to board level, processing contracts and the implementation of the services.

Devon, England, United Kingdom

Devon, England, United Kingdom

South West

Headline Achievements• Increased acquisition by 155% v target• Q1 2007 Top Sales personThis was a 100% new business role with a range of targets from number of mobile connections through to revenue and profitability. Duties would include Cold calling, face to face customer meetings, and devising proposals, presenting findings to prospects and ultimately securing the business.

Devon & Cornwall

Headline Achievements• Most Valued Performer award 2004• Campaign achiever 01,02,03,04,05Responsibility to manage and grow an account base of existing advertisers from the SME market of 150 clients per campaign. It was my duty to plan and prepare, conduct an account review in order to identify my customer’s needs and ultimately increase the customers spend. As in any sales role new business was an important part, this is an area which I thrived in and constantly delivered. Other responsibilities include managing your own diary whilst working from home. Whilst consistently achieving these standards and targets, I have also completed 3 training programs to improve my skills, one of which was the management development program in order to progress within a sales environment.

Devon, England, United Kingdom

Devon, England, United Kingdom

Headline Achievements• £1 million a year writer 94,95,96,97• Area Manager of the Year award 98,99I started my sales career as a foot canvasser on commission only. I have progressed through all roles in order to manage the team. My role was to recruit, train and motivate a commission only sales force to achieve the area targets. I would also manage the marketing department which consisted of tele sales, foot canvassers and in store demonstrators. I would accompany the sales force on their appointments to identify any areas for improvement. I would then devise a development program for the individual in order for them to achieve their target and ensure they achieved a good income. A large part of this role was to chair weekly training sessions for all the sales force, this I did with ease as I was promoted from top sales executive and could share best practice. Prior to managing as a sales executive my only responsibility was to deliver a targeted driven performance every week. With hard work and determination and a structured sales path I achieved a high percentages of closes which led to my promotion.

Plymouth, England, United Kingdom

Plymouth, England, United Kingdom

Devon, England, United Kingdom

Plymouth, England, United Kingdom