Mark Ewing Du Plessis Email & Phone Number

Dubai, United Arab Emirates

Cape Town, Western Cape, South Africa

• Servicing New and Existing customers /accounts on Domestic, National, International, Import and Export moves.
• Evaluating service needs (FCL / Groupages)
• Developing sales strategies.
• Costing and submitting accurate quotations to clients.
• Resolving customer complaints where needed.
• Maintained professional and technical knowledge by attending training and workshops when offered.

Western Cape, South Africa

Appointed Restaurant General Manager for Old Town Italy brand

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

South Africa

101 Hout Street, Cape Town

Bellville, Cape Town

[Key Achievements Timeline]1st November 2008 to end 2009:Assisted with floor and bar layout of venue.Initiated cocktail training for all bartenders and opened Cocktail bar.Persuaded owners to sell off outdated till points and introduced Platinum P.O.S.Brought staff over from Ku de Ta to Living Room when Ku de Ta closed down.2010 to end 2011:With birth of.

Bellville, Cape Town

• Responsible for all budgets, Management Controlled Expenses, Fixed Expenses & Staff Costs.
• Staff Management: Recruitment, Retention, Performance, Training, Meetings and Communication, Delegation, Health & Safety & Discipline.
• Managed a staff compliment of 35 staff members.
• Implemented S.M.A.R.T. objectives to leverage KPI's.
• Responsible for all front and back of house operations (service, complaints, hygiene, stock take, rostering, uniforms), etc.
• Execution of marketing campaigns and promotional activations

Edward Street, Cape Town

• Coordinated staff recruitment, training and shift rostering.
• Driven beverage revenue and maintained beverage cost within budgets.
• Controlled and monitored beverage purchase orders, stock and par levels.
• Created and maintained up-to-date wine list.
• Reviewed and analyzed sales to ensure stock rotation and profitability remained within targets.
• Provided statistics, reports and recommendations related to beverage sales.

Bellville, Cape Town

• Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.
• Staff Management: Hiring and training staff (cocktail bartenders, bar backs and cleaners).
• Shift rostering.
• Cash Management: Floating of tills, Cash ups, Discounts and Voids
• Aided in beverage stock control and management.
• Setting and enforcing quality and safety controls.

Bellville, Cape Town

• Led and directed team members on effective methods, operations and procedures to run a profitable, successful bar.
• Responsible for creating seasonal cocktails to accompany quarterly menu changes.
• Assisted with season cocktail menu design, layout, recipe building and training.
• Maintained liquor and wine inventory.
• Kept liquor costs below 35% whilst maintaining and improving profit margins.
• Recruited and trained bartenders and bar backs.

Eqf Certification, Business Management

Eqf Accredited Certificate, Bar Management

Health, Safety And Food Safety, Hospitality Administration/Management

Health, Safety and Food Safety

First Aid Level 1, First Aid

Eqf Accredited Certificate, Digital Marketing

Matric, Geography, History, Afrikaans, English, Business Economics, Typing

Eqf Accredited Diploma, Social Media Marketing