Mark Dufeny Email & Phone Number

Miami/Fort Lauderdale Area

• Brought existing customer book to new position and continue to service existing customers as well as develop new leads.
• Researched and helped to select new CRM/ERP system.
• Managed implementation of NetSuite CRM/ERP system. Worked with management to establish priorities and procedures in new system and trained 10 employees to use new system.
• Established chart of accounts in new ERP system and worked with management and bookkeeping staff to streamline bookkeeping.
• Managed purchasing for over 50 different vendors and managed an average inventory of $750,000.
• Established new inventory control procedures to improve accuracy and increase turns.

Tampa/St. Petersburg, Florida Area

• Managed local sailing chandlery, rigging, shop and sail loft.
• Sold, measured, designed, installed and serviced sails, hardware, rigging and canvas throughout the greater Tampa Bay metropolitan area.
• P&L Responsibility
• Planned and executed marketing/advertising plan including direct mail and e-commerce

• Managed operations for $3.8 million marine manufacturing business with five business units and over 60 employees.
• Managed distribution operations for $6.2 million marine catalog and internet business.
• Planned and carried out move of 2 manufacturing units and distribution business from Florida to South Carolina – moved over 40,000 square feet of inventory and shop equipment.
• Operations shut down on Friday before Labor Day and resumed in SC just three days later.
• Maintained customer book and continued to cultivate sales relationships.

Tampa/St. Petersburg, Florida Area

• Redesigned warehouse resulting in reduced product turnaround time.
• Implemented automated / computerized purchasing system resulting in lower costs, reduced inventory values and fewer stock-outs.
• Redesigned purchasing processes resulting in smoother operations between departments, faster deliveries and improved communications between vendors, management and sales staff.
• Maintained customer book and continued to cultivate sales relationships.

Tampa/St. Petersburg, Florida Area

• Took over 160+ page catalog in mid-production and mailed on time with no prior experience
• Analyzed and chose products for advertising resulting in increased revenue
• Reduced production costs while increasing output
• Self-taught graphic design while on the job
• Maintained customer book and continued to cultivate sales relationships.

St. Petersburg, FL

• Became sales leader within one year from date of employment
• Participated in committee to redesign retail operations, resulting in increased sales
• Awarded “Employee of the Month” three times by peers and management

Mba, Business

Certificate in Management

Bachelor'S Degree, History

• Awarded Regimental Commander’s Cup for outstanding leadership in training freshman platoon • Cadet 2nd Lieutenant. Served as Company.