Mark Duggan

Mark Duggan Email and Phone Number

Digital Coordinator and Assistant Director of Operations @ KCLU 88.3 FM
Thousand Oaks, CA, US
Mark Duggan's Location
Longmont, Colorado, United States, United States
About Mark Duggan

According to reports, I became a "content producer" at age 3, running around the house with a Fisher-Price toy microphone and playing DJ. I was destined for a career in content.The toy mic is gone, but the career endures. Today, I have more than 20 years of multi-channel expertise in communications and information design. I'm an effective team collaborator and work in alignment with organizational goals and user needs. I'm devoted to the craft of connecting humans through meaningful communication.Do you want to know more? Are you interested in working together? I'm always open to new opportunities. Let's connect.~ Content Portfolio: https://markduggan.net/~ Journalism Portfolio: https://openrangenews.com/- - -~ Areas of focus ~Journalism · Communications & PR · Government Communications & Public Outreach · Digital Marketing · Product Marketing · Media Relations · Digital Branding · Web Design · Copy Editing · Copywriting · Web Production · Website Administration~ Skills ~Project Management · Leadership and Mentorship · Content Strategy · User Experience Design (UED) · User Experience (UX) · User Interface Design · Information Architecture · Accessible Design (WCAG 2.1, ADA) · Agile Workflow · Pitch-to-Publish Editorial · Social Media Messaging · SEO · Technical Writing · Podcast Production · Audio Editing · Sound Design · On-Air Announcing · Live Sound Engineering · AP Style · Voiceovers · Radio Programming · Radio Production · Event Production · Presentation Skills · Basic Video Editing ~ Tech ~NPR Grove CMS (admin) · WordPress (admin) · Divi Page Builder · Sitecore 10 · Adobe Audition · Adobe CC (Ps, Lr, Ai, Id, Pr) · Canva · Zetta/NexGen/Audio Vault/ENCO · Microsoft Office · Google Workspace · Slack · Trello · Azure · Buffer Social · Hootsuite · Basic HTML & CSS

Mark Duggan's Current Company Details
KCLU 88.3 FM

Kclu 88.3 Fm

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Digital Coordinator and Assistant Director of Operations
Thousand Oaks, CA, US
Mark Duggan Work Experience Details
  • Kclu 88.3 Fm
    Digital Coordinator And Assistant Director Of Operations
    Kclu 88.3 Fm
    Thousand Oaks, Ca, Us
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  • Freelance
    Freelance Web Designer
    Freelance Dec 2023 - Present
    Longmont, Colorado, United States
    I design and launch successful websites for small business and non-profits.
  • Ksut Public Radio
    Digital Content Manager/Senior Editor
    Ksut Public Radio Jul 2022 - Present
    I direct all aspects of KSUT.org, including design, editorial strategy, and analytics. I also serve as executive editor of all web content and edit and produce news stories for the web.
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  • Ksut Public Radio
    Digital Content Manager/Senior Editor
    Ksut Public Radio Mar 2020 - Jul 2022
    Durango, Colorado, United States
    Oversaw all on-air and online content. Created weekly news podcast, Four Corners Edition.Notable successes:~ I led an 8-person team through a migration of KSUT.org from a Drupal-based platform to Brightspot/Grove. I created innovative news story presentations, site architecture, and taxonomies. Now, I direct editorial and UX design. My work directly tripled site visits and doubled time on site, leading to a 50% increase in online ad billing. The Colorado Broadcaster's Association recognized KSUT.org as the "Best Radio Station Website" in 2021 and 2022.~ I created "Four Corners Edition," a weekly news podcast. I designed a framework for story segments with flexible wraparound narration. I wrote and produced the program's digital marketing and social messaging and was the managing editor. Four Corners Edition upheld the station's mission to provide news coverage to underserved communities.~ As a reporter, I produced news spots, features, and two-ways, focusing on local COVID impacts.~ I created tribalradio.org for a Native American broadcasting service. I designed the UI/UX and content features for cultural sensitivity and WCAG 2.1 AA-compliant accessibility. The organization now has a vital online voice for Native American and Indigenous news."Mark brought our content to a new level of professionalism. His vast experience in the multi-media world is an asset to any organization." - Tami Graham, Executive Director, KSUT Public Radio- - -
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  • Kunc Public Radio
    Fill-In Digital News Editor
    Kunc Public Radio Jul 2024 - Oct 2024
    Greeley, Colorado, United States
    I served as an interim and on-call web editor on an as-needed basis. My responsibilities included ensuring consistent style, story design, and media asset management. I also worked with reporters to shape engaging digital news presentations.
  • Family
    Caregiver
    Family Feb 2024 - Jun 2024
    Caregiver for my terminally-ill family father.
  • King County, Wa
    Web Content Designer/Producer
    King County, Wa Jul 2022 - Dec 2023
    In this role, I redesigned and rewrote UX content and UI syntax for King County's public website, kingcounty.gov. During the project's lifecycle, I built more than 350 web pages in the Sitecore 10 content and design system, following sitemaps, user research, and WCAG 2.1 AA accessibility guidelines. I rewrote complex copy in plain language for easy reading (8th-grade level). I also collaborated with department teams to create unified content, improving the user experience for a municipal site serving 3 million county residents. The role ended when the project was completed.Notable successes:~ Independently researched and solved CMS configuration problems, eliminating a significant productivity blocker for dozens of designers. I submitted a full report on my findings and documented the solution.- - -
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  • Mysalesbutler.Com
    Marketing Content Producer/Copywriter
    Mysalesbutler.Com Jul 2019 - Feb 2022
    Grand Junction, Colorado Area
    I directed editorial on persona-targeted web and social copy for a marketing agency. I collaborated with stakeholders to create content for technology and outdoor recreation products, and my work directly contributed to their ongoing success. I also employed user profiles to draft an aspirational, consumer-focused voice for sales journey language and technical documentation and produced and distributed the founder’s podcast.I performed these responsibilities in tandem with a full-time role. The work ended due to the pandemic's impact.“Mark is a diligent, professional, talented writer and content producer. His writing for our clients has been well-received, and he has helped increase our web presence.” - Bryan Wachs, CEO, MySalesButler- - -
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  • Kbut-Fm
    Content Director/Technical Operations Manager
    Kbut-Fm Jan 2018 - Nov 2019
    Crested Butte, Colorado
    I guided the content mission of a rural mountain town NPR station through program development, training, and digital systems management. My duties included managing and training the news and programming staff and serving as project manager for significant technical upgrades. I also wrote thorough technical documentation to support staff and users of technical systems post-upgrade. The role converted to contracted website designer upon the offer of a new opportunity.Notable successes:~ I served as project leader for a significant upgrade of the station's Audio Vault playout/automation system. I authored technical documentation and training materials. The upgrade led to a more robust and reliable broadcast system and eliminated recurring audio glitches and dead air, improving the station's ability to serve the public."I'd recommend Mark to anyone looking to reimagine and build a new website, maintain a site, or take charge of your web content." - Toni Todd, Former KBUT Executive Director- - -
  • Kbut-Fm
    Web Designer
    Kbut-Fm Nov 2018 - Jul 2019
    Crested Butte, Colorado, United States
    ~ I oversaw a complete design refresh for KBUT.org using WordPress and Divi. I added new ways to present and aggregate news stories, improved the user experience and mobile compatibility, and created technical documentation for contributors. My work reversed a downward trend in site visits and search rankings. The site upgrade led to a 30% increase in online ad billing."I'd recommend Mark to anyone looking to reimagine and build a new website, maintain a site, or take charge of your web content." - Toni Todd, Former KBUT Executive Director- - -
  • Kdnk Carbondale Community Access Radio
    News Director
    Kdnk Carbondale Community Access Radio Dec 2018 - Jul 2019
    Carbondale, Colorado, United States
    I directed day-to-day coverage and news personnel, assigning and editing all stories. I also hosted "All Things Considered" and served as executive producer of the daily newsmagazine. Other duties included producing spots, features, and interviews for broadcast and web. The role ended when I was offered a new opportunity.Notable successes:~ I streamlined production processes and editorial workflow, increasing efficiency and accuracy.- - -
  • Open Range Content
    Freelance Web Designer
    Open Range Content Mar 2017 - Jan 2018
    Boulder County, Colorado, United States
    I designed and launched six successful websites using WordPress.“A brilliant wordsmith and pleasure to work with. Mark reaches your target market with the verbiage they can connect with while keeping your unique voice in the mix.” - Deirdre Dalton Webb – Owner, BizSavvy, Dalton Vineyard- - -
  • Ksut Four Corners Public Radio
    Program Director/Technical Operations Manager
    Ksut Four Corners Public Radio Nov 2014 - Mar 2017
    Durango, Colorado
    I led all programming staff and oversaw all on-air and web content for a regional NPR member station. I also served as the project manager and staff trainer for significant technical upgrades and wrote extensive technical documentation to support staff throughout the upgrade project.I departed the role to move closer to family.Notable successes:~ Created popular new programming tailored to audience research.~ Managed editorial and design for KSUT.org. I initiated new site features and an improved UI, which contributed to increased search rankings and traffic.~ Created a self-contained eclectic music format for overnight programming that served the station's audience and music discovery mission while staying within a strict budget threshold.- - -
  • Ksjd Dry Land Community Radio
    Content Strategist/Morning Edition Host
    Ksjd Dry Land Community Radio Jan 2014 - Nov 2014
    Cortez, Colorado
    I authored a strategic plan, SWOT analysis, and editorial roadmap for creating a local news department at a rural NPR station. My plan included an editorial strategy, organizational principles, budget details, and technical considerations. I also provided local hosting duties for "Morning Edition" and the station's daily interview program.Notable successes:~ The station adopted my plan, underpinning their successful local news initiative.- - -
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  • Kuaz-Fm
    News Reporter/Editor
    Kuaz-Fm May 2008 - Nov 2013
    Tucson, Arizona
    I reported on multiple topics for a regional NPR station. I filed stories on tight deadlines and within strict editorial and timing specifications. I also edited stories from student reporters.Notable successes:~ Recognized with two Edward R. Murrow Awards for broadcast journalism excellence.- - -

Mark Duggan Education Details

Frequently Asked Questions about Mark Duggan

What company does Mark Duggan work for?

Mark Duggan works for Kclu 88.3 Fm

What is Mark Duggan's role at the current company?

Mark Duggan's current role is Digital Coordinator and Assistant Director of Operations.

What schools did Mark Duggan attend?

Mark Duggan attended Wichita State University.

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