Mark Dula Email & Phone Number

Missoula, Mt

I train and certify newly employed couriers at FedEx Express to drive a variety of FedEx fleet vehicles in accordance with both company and DOT requirements. This training involves several modalities based on industry standard principles regarding safety and courtesy. Successful candidates achieve a passing score in all portions of the evaluation process which includes an instructor-written action plan to help drivers continue to improve and develop their skills.

Missoula, Mt

This position involves training FedEx Express employees with regards to the safe handling of feeder aircraft and associated ground service equipment. I am also responsible for ensuring that feeder ramp agents are properly trained and certified. Training requirements include creating and auditing proper flight paperwork, marshaling and parking aircraft, safe operation of belt loaders and shuttle vehicles, correct loading/unloading procedures for individual aircraft as well as policy/procedure for safe conduct on FedEx Express feeder ramps.

Missoula, Mt

An express courier covering multiple routes both urban and rural while contributing to inbound sort operations. FedEx is a fast-paced and team-oriented company requiring effective and creative communication within the workgroup.

Missoula, Mt

As Operations Lead, I help to implement management strategies while supporting and coordinating the efforts of a team of over 40 couriers and customer service agents. In a high-volume, time critical daily setting, an Ops Lead in Missoula is responsible for balancing 28 delivery/pickup routes that service 33 zip codes throughout an enormous geographic area to ensure safety, service and maximum productivity. I also have the opportunity to help with interviewing and training new applicants as well as scheduling existing employees and helping them with policy compliance and understanding. This position also helps to ensure success during the internal audit process with regard to record keeping and other administrative duties. The Ops Lead is responsible for all station operations in the absence of management.

1526 South Ave. W. Missoula, Mt

Graphic Designer and Production Manager. Performed all aspects of sign and graphic design and construction. Facilitated workflow, considering project deadlines, materials and customer needs. Provided sales assistance to customers with regard to project scope, design and cost.

Missoula, Montana Area

Performed massage and therapeutic bodywork in varied settings including luxury spas, in-home and industrial environments. Coordinated injury-prevention program implementation and provided therapy to program participants.

Bachelor Of Science (B.S.), Geography And Cartography

Bachelor of Science in Geography with an emphasis on physical geography and cartography. Studied GIS and quantitative analysis as well.

Post Baccalaureate Certificate In Geographic Information Sytems, Geospatial Sciences, 4.0

Activities and Societies: ArcGIS OnlineDid graduate level studies in the Post Baccalaureate Certificate program through Penn State's World.

Certificate Of Completion-Professional Massage Training Program, Therapeutic Massage And Bodywork, Pass

Completed a 625 hour comprehensive program as training for licensure and practice as a professional massage and bodywork therapist. Course.

Education record