• Led and coordinated the bid writing process to ensure the delivery of high-quality bids for the public sector.• Engaged with various internal team members to gather necessary information for bid responses.• Wrote clear, succinct, and compelling bid responses, adhering to word limits and other tender stipulations.• Ensured timely delivery of completed bids, keeping within deadlines.

• Bid process support – proactively identified bid opportunities through a multitude of different channels and sources. Reviewed tender notices, articles, and communications to extract relevant information and to triage and qualify advertised opportunities. Supported business development colleagues, Bid Managers, and Group Director of Bids in identifying market trends and potential opportunities.• Worked with the Senior Bid Quality and Improvement Manager to regularly review the Bid Identification and Qualification process to ensure it continued to meet the needs of the business, and supported implementation and sharing changes, as required.• Coordinated pre-bid activity – organised attendance at engagement events, submitted information to express interest in tender opportunities etc.• Maintained link between bid activity and the wider company CRM, ensuring that records matched and were up to date. Extracted relevant data from systems to support with board, and other reporting requirements.

• Worked closely with Bid Management, Business Development and Commercial teams to research client key drivers and hot buttons. Sources data and information to help inform the bid of social value, collating case studies and helping to formulate an operational solution, providing support to corporate partners.• Managed Microsoft SharePoint within a Process and Governance environment, developing best practise training material and ongoing information for management support.• Proposed and formulated best practise material for bidding, including organisation of regular coordinator meetings and workshops, facilitating the capture and processing of development sessions.• Worked collaboratively with business development and corporate management to support bidding activity.• Developed and managed strategy for Knowledge updates to wider business, coordinating communications utilizing Yammer, cross-functional Knowledge Working Groups, and internal Knowledge Bank on SharePoint.• Developed process for the facilitation of central Amey Awards database.• Direct line management of one permanent administration staff member – Knowledge Bank Broker. Collaborated in the management of case study data, bid evidence, and bid pipelines. Monitored performance and workload, established KPIs and delegated tasks.

• Management of the Bid Knowledge function and management of resources, reporting, and pipeline for the entire Business Winning Team (including Designers, Document Architects, Writers and Knowledge).• Worked closely with Bid Teams to advise and agree Team role requirements for all bidding resource requests.• Financial management including managing monthly cross charging for the team, as well as period end communication to team and accountants. Raises and Goods Receipted POs and managed external expenditure for the team.• Direct line management of one permanent administration staff member – Knowledge Bank Broker. Collaborated in the management of case study data, bid evidence, and bid pipelines. Monitored performance, established KPIs and delegated tasks.

• Full administrative support of three teams in the English Language Teaching division; Adult, Digital Solutions and Operations (over 40 members of staff). This included a Sector Director, two Group Heads, two Publishers, eight project managers and a large editorial team. Raised payments and processed invoices for authors and freelance editors, and supported team in maintaining monthly budgets. Managed and maintained multiple workflow-driven processes.• Direct line management of four permanent administration staff members – three Administrators and one Administrative Assistant, as well as temporary staff when required.