Mark E. Email & Phone Number

Detailed-orientated professional seeking to improve efficiencies between business and IT. Strong oral and written communicator as evidenced by over 20 years as a business educator and most recently as a project manager. Ability to evaluate closely leading to improved process and product. Successfully demonstrated ability to develop rapport with editors for the Air Force Departmental Publishing Office (AFDPO), the Army Publishing Directorate (APD) and the Defense Contract Auditing Agency (DCAA) as project manager for Ictect. Work closely with project lead to implement Ictect’s software.

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  Project Manager

  Ictect, Inc.

  Sep 2015 - Present - Burlington, Wisconsin, United States

  • Worked closely with project lead to implement Intelligent Content Tools (icTools), a software tool for Department of the Army publications.• Worked closely with project lead to implement an update of Intelligent Content Tools for the Defense Contract Audit Agency.• Performed quality assurance testing. This included designing testing, documenting issues, and communicating to project lead.• Communicated with army editors to provide feedback to our team for improvements.• Revised and significantly enhanced an extensive user’s guide for the Army Publishing Directorate.• Revised and significantly enhanced a user’s guide for the Defense Contract Audit Agency.• Developed and delivered training to the Army Publishing Directorate and the Defense Contract Audit Agency near Washington, DC.• Provided support to editors using icTools.