Mark E Buckman Email & Phone Number

Browns Plains Qld

Grand Plaza is a single-level regional shopping centre located approximately 22 kilometres south of Brisbane's CBD. The centre is anchored by Target, Big W, Woolworths, Coles, Kmart, Aldi, as well as Event Cinemas including VMAX, dine-in Pizza Hut, family restaurants, Woolworths Plus Petrol station with 129 speciality stores.Key responsibilitiesDuty ManagerOverall responsibility for the centre weekends and Thursday nightsTenant inspections , urgent and corrective maintenance, casual mall leasing checks and reportingCustomer Service including complaints managementCommon area inspection reportsHealth and Safety meetings and system managementTeam talksRisk and Compliance Incident Reporting including records managementRetail Operations management including BMS , CCTV Contractor checksTenancy fitoutsChief Fire WardenLease administration

Southpoint Apartments - South Bank Qld Australia

● Conduct and record pre-settlement inspections with buyers, buyer valuations, resales with external agents● Settlement handover of keys, manuals, bylaws and property management forms with owners● Use Console Gateway for property management including ADL forms● Assign access for FOBs and Carpark readers and receipt payments with eftpos for the general account● Signatory lease agreements and RTA bond payments● Manage the property maintenance including quotes and invoices for twenty-two level apartment building including one hundred and ninety-six apartments and four levels of car parking, recreation rooms, large gym, sauna, steam room, water feature, infinity pool, three BBQs and dual system Elephants Foot● Manage bookings for commercial loading dock and private lounge● Maintain and use CCTV and VAE Niagra Building Automation● Building handover from Hutchinson Builders and management of common area and apartment defects● Manage occupier questions including utility connections and use facilities and equipment.● Inspections of apartments and common areas including compliance requirements● Liaising with Community Managers Archers on evacuation signage, building audit and maintenance.

38 High Street Toowoong Australia

Responsibilities● Manage, scoping and carry out property maintenance for one hundred and thirty-six apartments and five shop complex, small projects and repairs for building communal areas and letting pool apartments including entry notices, subcontractor supervision, issuing electronic and physical keys, sourcing quotes and material costs, carry out minor repairs, inspecting work and approving invoices ● Identify, registering defects and warranty claims post-handover to Devine Construction for rectification. ● Identified and followed up on defect liability period compliance maintenance ● Reception including CCTV, letting and viewing apartment functions, managing sales and customer enquiries● Operating Building Mechanical Systems, Auto Doors, Mechanical shutters, NBN equipment, Elephants Foot and Sprinkler, Fire and Water Supply Pumps, Distribution Boards, FIP and EWIS building equipment. Locking out lifts, installing and removing lift curtains and carpet. ● Attending commissioning and defect rectification to ensure plant is operating correctly. ● Basic fault finding and repair on apartment appliances and furniture. ● Inspections and security for all communal areas including pool, gym, plant and bin rooms, five floor carparks and loading docks, tenant entry notifications and reports via Hirum, ensuring bylaw compliance and notification of breaches.● Chief Fire Warden and relief onsite manager as required ● Providing monthly Building Managers report on routine and reactive work plus quotes waiting Body Corporate approval, compliance report and answering questions from Community Manager SSKB. ● Providing technical support 24/7 for any onsite faults, organising and managing rectifications ● Identifying, organising and installing Property, Emergency Management, Fire and Letting signage.● Managing short term makeup of rooms, linen service, cleaning equipment and consumable stores.

Brisbane, Australia

GENERATION HEALTHCARE Building : 44 Musk Ave Kelvin Grove Qld Responsibilities● Tenant Management: Australian Red Cross Blood Service, QUT Health, Healthstream, RSL Care, Seven Retail Shops and 300 carpark spaces including communications, inquiries and work requests.● Providing Operational and Engineering report for property owner on maintenance program, remedial work and recommended project initiatives.● Implement ,supervise and records management the program of work for HVAC ,BMS ,FAS Active and Passives, Plumbing, LIFTS ,Automatic doors, Roller doors and Boom gates, Storm and Sewage Pumps, Security system and CCTV, Lamp Replacements ,Cleaning, Waste Management and Landscaping ● Alarm Management Niagara BMS business ,after hours and organising contractor attendance and rectification● Monitor CCTV, Security and Access Control Cardex system, and proximity Security Cards and Security Keys● Incident reporting, investigation and providing technical records.● Building and plant inspections ,defect scoping and organising repairs● Identify ,organising, analysis and recommendations of quotes for property ,plant and equipment remedial workAchievements ● Rectification of basement flood including evacuation of water, liaising with tenants and repair of stormwater pump● Supervision of fire sprinkler repairs and notification of impairment notice to insurance broker.● Water ingress into tenancy from burst hot water pipe in ceiling, clean up and make area safe● Organising detailed fire damper report with detailed findings for management review.

Brisbane, Australia

Network Integrity and Facility Management : Telstra contractQueensland and Northern Territory2011 Silcar won NIFM contract with Telstra , renewed under Visionstream in July 2016Monitor program of routine work issued for HVAC, Cooling Towers, Fire and Safety, Generators and LiftsEnsure contractor service reporting and quote registers are provided so defects can be managed effectivelyQuality of Service ,Safety and System Audits for Fire, HVAC, UPS, Cooling Towers ,Generators and LiftsIdentify potential contractors and confirm commercial plus operational capability, negotiate rates, commercial checks and setup new vendors , organize inductions and site access Moderate contractor invoice disputes to ensure claims match contracts and agreed schedule of ratesMonitor, communicate and reinforce contract and corporate performance requirements with subcontractor Newsletters ,Monthly Contractor Meetings, Joint inspections and day to day communicationsPart of tender team for national vendors – HVAC , LIFTS etc

Brisbane, Australia

Telstra Southern Queensland and Northern NSWService Delivery Coordinator Facilities Management and TelepowerOrganised quotes, issued work and approved invoices for Tenant Services Managed work order dispatch and status based on agreed maintenance scope and key performance standards Provided financial and operational reporting to management and client including defects and deferred workArranged quotes for corrective works, raised work orders and issued work orders on approval.Checked and approved contractor invoices against scope, contracts, schedule of rate and service reports provided. Identify and reporting high risk defects to Area Manager for follow up Field Tech utilisation ,provided analysis of projected billable hours per tech vs. time worked, Carried out HSEQ audit and interactions with field techs and contractors when doing power and generator routines including review of work instructions to identify any updates or changes required.

Brisbane, Australia

Transfield Telstra FM AllianceAsset and Maintenance Management.Asset management auditing, condition rating and updating building structure and equipment on PDAProviding the client with feasibility studies for building services equipment based on condition rating Organising Contractor Quotes & Repairs for faults to ensure network integrity.Organised and ran Tenant and ECO meetings for occupancies in network sites.Handover of building equipment, identify project defects and updating warranty periods and warranty providerLiaised with stakeholders on site divestments including updating site plans and providing recommendationsDegradation Projects 03/04 Security fencing, Roof replacements, membrane replacement, security fencing external painting, replacing doors ,windows and underpinning of buildings

Brisbane, Australia

Transfield Telstra FM Alliance Facilities Management National Contract Queensland and Northern TerritoryQuality, Safety, Environmental and Rehabilitation coordination for Queensland and Northern TerritoryContractor Audits on Facility Management subcontractors for QSE , keys and EAC proximity cardsMonthly safety statistics reporting and incident investigations and reporting to senior management Reviewed and signoff on capital works project verifying all documentation was correct and claims processedProject administration for regional projects and initiatives being under taken including ,degradation projects 02/03 (Qld) $149,000.00 and duty of care 02/03 site clean outs $11,450.00Safety officer for Woolloongabba TE 16 floors exterior clean and seal prior to Sydney Olympics,$50,000.00Developing procedures and forms, example the Hoist/Crane/Building Maintenance Unit operating procedure and work permit as requested by Telstra

Brisbane, Australia

Maintenance scheduling of routine work orders to nine HVAC & Electrical building operators including routine work sheets and associated job plans for HVAC, Cooling Tower cleaning and testing and electrical work.Raising maintenance work orders in Maximo and allocating to contractors for corrective work.Management reporting on work order completions so we could meet Telstra key performance targetAuditing administration working account ($10,000) to ensure accuracy of details and receipts.Assisting Facility Managers with contractor service reports and quotes. Entering bulk fire servicing monthly invoice into Maximo, using pivot table to amalgamate site costsProviding work order report as requested by management and client.