Mark Davidson Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, United States

Support the Director of Ticket Operations with all facets of ticketing for the Pittsburgh Steelers and other major events at Acrisure Stadium including, but not limited to the processing of ticket orders and requests as well as maintaining accounts and assisting with all aspects of Box Office management.Manage Ticketmaster relationship with Premium Ticketing, Marketing and Stadium Operations teams, ensuring that organizational processes are met, while also increasing the efficiency of the… Show more Support the Director of Ticket Operations with all facets of ticketing for the Pittsburgh Steelers and other major events at Acrisure Stadium including, but not limited to the processing of ticket orders and requests as well as maintaining accounts and assisting with all aspects of Box Office management.Manage Ticketmaster relationship with Premium Ticketing, Marketing and Stadium Operations teams, ensuring that organizational processes are met, while also increasing the efficiency of the stadium’s ticketing needs.Supervise, hire, train and manage 8-10 gameday box office staff to oversee event logistics, ticket distribution and customer service for all Pittsburgh Steelers and Acrisure Stadium events, including but not limited to national concert tours.Collaborate with the Director of Suite Sales & Retention on producing new business and by selling individual game/event suites, generating over $80,000 in revenue for the 2022 season.Collaborate with Group Sales on producing new business and selling tickets, generating over $20,000 in revenue for 2023 season.Project manager responsible for putting 140+ Axess pedestal ticket scanners into service for all internal and external gates at Acrisure Stadium. Show less

Pittsburgh, Pennsylvania, United States

Provide on-site live event support for both college and professional sporting events at arenas and stadiums, plus drive-in concert facilities. Notable events worked on: 2024 73rd NBA All-Star events in Indianapolis, IN; Pittsburgh Riverhounds SC vs Miami FC at Highmark Stadium & 2021 NCAA Men's Division I Frozen Four at PPG Paints Arena.Implement innovative ticketing solutions at live events, most recently administering Janam Technologies’ GT1 mobile pedestal scanners at PPG Paints… Show more Provide on-site live event support for both college and professional sporting events at arenas and stadiums, plus drive-in concert facilities. Notable events worked on: 2024 73rd NBA All-Star events in Indianapolis, IN; Pittsburgh Riverhounds SC vs Miami FC at Highmark Stadium & 2021 NCAA Men's Division I Frozen Four at PPG Paints Arena.Implement innovative ticketing solutions at live events, most recently administering Janam Technologies’ GT1 mobile pedestal scanners at PPG Paints Arena.Identify, research and develop opportunities for growth of the overall business. Show less

Pittsburgh, Pa

Accountable for onboarding 50 new partners, generating over $60,000 in revenue. New partners included Pineapple Payments; Pittsburgh Brewing Co. and Grove City College. Increased overall partnership revenue and community engagement through new strategic partner procurement, retention processes and business development in the region’s hospitality, business and non-profit communities. Established excellent working relationships with a wide variety of constituencies by effectively communicating… Show more Accountable for onboarding 50 new partners, generating over $60,000 in revenue. New partners included Pineapple Payments; Pittsburgh Brewing Co. and Grove City College. Increased overall partnership revenue and community engagement through new strategic partner procurement, retention processes and business development in the region’s hospitality, business and non-profit communities. Established excellent working relationships with a wide variety of constituencies by effectively communicating in face-to-face meetings, in writing and by phone, while maintaining all correspondence in the CRM database: iDSS. Show less

Pittsburgh, Pa

Cultivated, grew and retained business partnerships with a wide spectrum of key constituents including national and local promoters, professional sports franchises, universities and live music venues in the greater Western Pennsylvania region, including Pittsburgh, West Virginia, Eastern Ohio and Western New York. Was responsible for servicing accounts for all of their ticketing needs, breakdown of data analytics and the retention of clients while managing an annual increase in clients in the… Show more Cultivated, grew and retained business partnerships with a wide spectrum of key constituents including national and local promoters, professional sports franchises, universities and live music venues in the greater Western Pennsylvania region, including Pittsburgh, West Virginia, Eastern Ohio and Western New York. Was responsible for servicing accounts for all of their ticketing needs, breakdown of data analytics and the retention of clients while managing an annual increase in clients in the market.Train, support and strategize with clients on Ticketmaster’s real-time inventory and customer relationship management systems as well as identify and coordinate resolution for any issues that arise before, during and post an event. Increase efficiency of client ticketing processes related to each organization’s development. Tasks range from coordinating relevant financial information, assisting with online seating charts and providing on-site support on the day of the event.Notable events worked on: U2: The Joshua Tree Tour 2017 at Heinz Field and Soldier Field, 2017 NHL Stadium Series at Heinz Field; & 57th Presidential Inauguration at Washington DC Convention CenterCollaborate with colleagues using Salesforce to ensure effective, consistent communication of Ticketmaster’s capabilities, services and relevant product offerings Chosen to document and communicate the internal details for national forums on developments within the world of ticketing Show less

London, United Kingdom

Provided on-site event strategies including, but not limited to the following duties: deliver support and guidance to box office staff; maintain flow of information between Ticketmaster and box office and provide practical and reasonable solutions for any event day issues

Pittsburgh, Pa

Directed the Drop-Off Catering division of a high-volume, local restaurant conglomerate. Solicited new accounts and maintained relationships with existing clients in order to increase Drop-Off revenues . Recruited, hired, trained and supervised a ten-person staff.

Washington Dc / Boston, Ma / Pittsburgh, Pa

Operated, financed and managed all aspects of national booking agency including, but not limited to the following duties: Booking Agent / Talent Buyer / Live Concert Production. Secured over 700 performances for touring bands at venues up to 650 in capacity throughout North America. Coordinated all event logistics including negotiating performance contracts and creating and enforcing event budgets

2023 Sports Industry Networking And Career Conference (Sinc), Guest Speaker

Activities and Societies: Sports Marketing and Sales Session

Ba, Communications & Business

Continuing Education, Sales Training: Winning With Relationship Selling.

High School Diploma

Activities and Societies: Co-President of Radical Rock Reactionaries, a club tasked with producing concerts at school featuring current.