Mark E. Gibbons Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

Started by three childhood friends who grew up together in Calgary and were constantly chasing adventure, Banded Peak’s story began in 2011 when Alex Horner and Colin McLean began experimenting with homebrewing. Mathew Berard soon joined them and the trio began brewing seriously for a couple of years. The name comes from a well-known mountain to Calgary adventurers. In the fall, a black band of rock begins to form on the side of the peak, signifying the oncoming of winter. Banded Peak has an open-door policy and a great working relationship with other breweries, even collaborating on a number of beers. They try to use as much Alberta barley as possible, totaling about 90% of their grain. The brewing process is completely open and the guys are more than happy to show you around.

Nisku, Alberta

• Providing support to the AG Sales Team and collaborating with all departments within the organization. Also involved as a product manager for our plastic tanks, water pumps, and Chem Handlers. • Assisting in Inventory management and control. Submitting purchase orders to manufacturer partners. • Monitor website and ensure all used, clearance and other inventory are advertised• Monitor manufacturer rebates and advertising programs• Completion of warranty registrations• Work closely with the service department to ensure all service requests are processed and all timelines are met.• Monitor and be involved with Manufacturer representatives• Help coordinate trade show events• Manage and order all marketing materials • Help Marketing department with Marketplace, AG Dealer and Farmer Express advertising

Nisku, Alberta

Nisku, Alberta, Canada

I am hardworking and motivated, and I take initiative to support our team. I believe I excel at providing customer service by offering effective product selection for parts and rental customers, preparation of quotations for customers, facilitating service options when necessary with rental equipment, and purchasing necessary parts to fulfill customer requests. This is part of developing a good relationship with our new and existing customers, who also proceed to purchase equipment from our partner sales departments during their customer journey within the Flaman Group of Companies.I enjoy helping implement, maintain, and install the rental bookings software database when required. I feel I have been available as a “help desk” for Flaman Dealers with troubleshooting and support, and have been on multiple trips to install the booking system at various Dealers Locations. I look forward continuing providing assistance as a liaison with our third party contracted “IT” services to help keep them accountable to the needs of Flaman users, and our database as a whole. I have taken the initiative to work with Management on various projects to align our Nisku inventory across multiple locations in our Management Information Systems, as well as our Rental Bookings Systems. I have also worked closely with the Service Department to keep our Commercial Vehicle Inspection Program current on all applicable units, as well as submit equipment for regular service when required.When new knowledge or creative problem-solving opportunities come up, I try to commit the information to my personal knowledge and experience to share with team members and customers. I am learning to translate my acquired parts experience into larger sales opportunities for our current customer base across departments.

Nisku, Alberta

• Cold call prospecting on behalf of company to develop sales and gauge brand awareness.• Prepared customer surveys and carried out marketing research in rural Alberta via company vehicle.• Submitted research analysis report to senior management.

Edmonton, Alberta, Canada

Sales Associate for Beer, liquor, and Wine customers. I spent a lot of time helping customers with their specific requests. I made recommendations based on my training and personal knowledge. I took the initiative to enrol myself in Beer Cicerone course while working towards Master designation.

Edmonton, Ab

• Assisted and advised customers in troubleshooting hardware systems, information technology (Internet TCP/IP, email client configuration, Ethernet/wireless networking), and telecommunications. • Conducted customer relationship management and customer needs consultation. • Learned internal information systems applications.• Mediated and mitigated customer complaints and escalations.• Provided exceptional customer service to all external and internal clients.• Achieved personal sales goals, while helping achieve company sales goals. • Shared, supported, and practiced company values: accountable, balance, customer focused, integrity, loyalty, positive can-do attitude, team player.

Edmonton, Ab

• Developed and maintained strong business relationships with new and existing customers. • Provided exceptional customer service.• Assisted customers with product selection. • Submitted detailed proposal response to RFP requests.• Facilitated consistent customer purchase order expediting, and customer delivery.• Teamwork with territory sales representatives.

Acheson, Ab

• Developed and maintained strong business relationships with new and existing customers.• Delivered daily exceptional customer service to all internal and external clients.• Assisted customers with product selection, preparation of quotations and service options.• Facilitated purchase order expediting of manufacturing and shipping.• Maintained and participated in inventory control procedures.• Attained teamwork and collaboration with territory sales representatives.• Participated as a trade show representative.

St. Albert, Ab

• Collected, assessed, and tested production samples.• Entered production and quality data into database software system.• Communicated with set-up personnel, production personnel, and maintenance personnel to troubleshoot production concerns.• Participated in and delivered daily quality metrics in meetings with production supervisors.• Developed interpersonal and problem solving skills.

Edmonton, Ab

Assisted with set up and operation of blown film extrusion process. Maintained control charts and production logs. Obtained Experience with lift truck operation.

Marketing With Focus On Strategic Sales

• Strategic sales, and business-to-business marketing. • Effective communications, networking, and negotiations skills. • Extensive role.

Plastics Processing, Manufacturing Technical Program (Now A Part Of The Materials Engineering Program)