Quality Assurance Manager
Trebor Bassett Ltd.
Po Box 80, Livesey Street, Sheffield, S6
• Embed a Quality culture across the site through strong coaching & senior stakeholder alignment.Implementation of QMS into the site ensuring full operational effectiveness and compliance to standards. • To define and champion the Quality Improvement Programme focussing projects objectives and agendas within the business to support Company targets• Consistently provide high quality service to clients both internally and externally through the effective management of technical resources including a team of Technologists and QA operatives.• Control and forecasting of the QA and budget across the site• Ensure the team delivers timely responses to any customer request within agreed customers' policies/standards• Lead customer and 3rd party audits and visits and liaise with suppliers on Quality issues and drive to true root cause• Management of all Quality Systems at a site level and maintenance of all own label customers including, M&S, Tesco, Asda, Waitrose, Morrison’s, Coop, etc.• Reviewed KPI’s to ensure continuous improvement of standards in all areas o Provision and presentation of data to senior management meetings.o provision of data to Customer Technical Manager for customer kpi reports according to timetable• Participated actively in daily manufacturing review meetings to raise issues & drive the quality ethic.• Own and drive the site complaint reduction program through cross functional collaboration and implement corrective actions to reduce/eliminate issues • Administer and advise on procedural, process and policy changes and their implementation ensuring training, tools and techniques are delivered to enable others to achieve quality standards.• Accountable for the site HACCP ensuring accuracy and vitality within the site and completing the annual review.• Collaborate closely with NPD, packaging teams and Operations to ensure any new products, materials or equipment pass the required HACCP criteria before introduction to the site.