Mark Eden Email & Phone Number

Andover, Gb

Hampshire, England, United Kingdom

Hampshire Build is a premier construction company dedicated to serving the local community by extending and enhancing residential homes. Based in Hampshire, we specialise in delivering tailored solutions that reflect the unique needs and aspirations of our clients. Our commitment to professionalism and transparency sets us apart in the residential construction market.We understand that a home is more than just a structure; it is a sanctuary where families create lasting memories. Our skilled team works closely with clients from the initial design phase through to project completion, ensuring that every vision is realised. We pride ourselves on our collaborative approach, fostering open communication and trust throughout the entire process.Our transparent methodology allows us to effectively manage projects, keeping clients informed and engaged at every stage. From the initial consultation to detailed planning, design, and execution, we ensure our clients are actively involved in decision-making. This leads to exceptional results and builds lasting relationships with the families we serve.Specialising in residential extensions, we enhance kitchens, living spaces, and additional bedrooms to improve functionality and aesthetic appeal. Our commitment to quality craftsmanship means we use only the best materials and techniques, ensuring every project meets our high standards.At Hampshire Build, we are not just constructing houses; we are building homes where families can thrive. By choosing us, clients can expect a seamless experience characterised by professionalism, transparency, and a genuine dedication to turning their dreams into reality. We look forward to helping the residents of Hampshire create spaces that truly reflect their lifestyles and enhance their homes.

Build Team are a design and build company who specialise in he construction of kitchen extensions.- Led the construction department, overseeing all operations and ensuring efficient project execution.- Managed the construction business arm, driving growth and profitability through strategic planning and operational excellence.- Collaborated with directors to formulate company strategy, aligning departmental goals with overall business objectives.- Oversaw budgeting and financial accounts, ensuring fiscal responsibility and optimal resource allocation.- Provided leadership and mentorship to team members, fostering a culture of collaboration and high performance.

- Managed a diverse team of surveyors and tradesmen to execute major refurbishment projects, addressing fire, water, and subsidence-related damage.- Ensured high standards of customer care, promoting exceptional quality in all project deliverables.- Developed and maintained strong relationships with various clients, including insurance companies, to facilitate effective communication and service excellence.- Oversaw account management for insurance companies, ensuring alignment with their standards and requirements while delivering exceptional project outcomes.- Managed project timelines and budgets, ensuring timely and cost-effective completion of refurbishment works.

Property Administrator is to facilitate the co-ordination of various responsibilities and duties pertaining to the general up-keep and maintenance of the properties leased and managed by the Company to ensure their efficient and continued occupancy. DutiesPrepare Job Sheets and arrange for the repair of such problems either with our in-house maintenance team or via external contractors if relevant.To arrange regular inspections of properties to identify progressive problems.To ensure properties comply with HMO regulations - that appropriate certificates are in place and are sent to relevant local authorities.Skills and ExperienceProject ManagementBuilding regulation knowledge

Act as the client's representative within the business to ensure that claims are handled and delivered in accordance with the client's requirements. Ensure that relevant service level agreements (SLAs) and key performance indicator (KPI) targets are understood and achieved.**Duties:**- Monitor all steps in the claims process and log findings into a meaningful communication/continuous improvement spreadsheet.- Handle and resolve issues and complaints to ensure both company and customer satisfaction.- Manage client expectations and requirements in alignment with agreed service level requirements.- Respond to, or ensure responses are made, to client queries during the claims progress.- Proactively monitor the collection of insurance policy excess payments.---Overview:Coordinated and scheduled small building works for insurance companies such as Norwich Union, Halifax, Saga, and Zurich. Collaborated with a contracts manager to review job specifications and ensure smooth project execution.**Duties:**- Source and order materials according to the consultant's schedule of works.- Raise and place purchase orders with relevant suppliers and contractors.- Log and raise works orders on the internal database.- Advise the contracts manager of any trade issues regarding difficulties related to attitude, workmanship, timekeeping.

To work specifically with Zurich insurers to arrange Project team inc all personnel to undertake insurance works. To supply progress reports clients and third parties.

To Project Co-ordinate small insurance works.

A/S, Econimics And Geography

Activities and Societies: Football team captain, Cross country running. Track and field teams (various)

Education record