Mark Ellingham Email & Phone Number

Bearsted, Gb

Bearsted, Gb

London, Gb

I am the Senior Project Manager working in the Reform Programme with responsibility for the Online Civil Money Claims (OCMC) project ensuring that the project keeps to its scope and realises its vision. I am responsible for the managing the project team making sure that it follows governance and controls, and that delivery plans are produced and then tracked to meet funding, timescales, and benefit estimates.• Delivered the national rollout of a new feature, Judge Draws Directions Orders (JDDO) to the Online civil money claims (OCMC) system to cover 142 courts in England and Wales. This allowed judges to draw digital directions orders via OCMC for cases that are valued between £300.01 and £10,000.• Delivered a new feature, Help with Fees to the Online civil money claims (OCMC) system that meant that a citizen making a civil claim and applying for Help with Fees could now continue the digital journey rather than having to drop back to a paper application.

Newport, Wales, Gb

As the Communal Establishments Area Manager for NW Kent, Surrey & Sussex I focused on setting up the field operation so to ensure that every person who might not be captured in the normal household postal route has the opportunity to be counted in the Census 2021.

London, Gb

Working in Royal Mail distribution centre ensuring that post is dispatched and delivered on time.

London, Gb

Led Competition Finance projects based on PRINCE2® principles, matrix managed a team of Senior Finance Managers, managed information requests and consultations from Ofcom, strategic development projects, changes in regulatory reporting, and commercial financial analysis.• Project managed the regulatory financial report 2019/20 publication, including the design and launch of a lesson learnt review of the 2018/19 report enabling the team to make some process improvements.• Project managed and designed a tool that allowed the team to track actual and forecast working days. This provided evidence, enabling the Finance Director to increase headcount by 30%.• Designed and launched a new MS Excel Time Booking Reporting Management dashboard that enabled the Competition Finance Senior Management team to review the team actual's and forecasts on a monthly basis, improving insight and accountability for project delivery.• Created the terms of reference based on a RAPID framework and chaired the weekly Projects and Coordination Group meeting which ensured collaboration and communication of key stakeholders across BT.

London, Gb

Project managed strategic projects across the UK, Europe, Asia, Middle East, Africa and Americas, including the production and analyse of weekly efficiency project reports to Senior Managers.• Delivered £23.6m savings by project managing and designing regional transformation projects that drove process and efficiency improvements.• Created and implemented a weekly dashboard, providing Senior Management with insight and status of efficiency programmes.• Lead role in the design and production of Operational Review presentations for UK, Europe, America’s and Asia and Middle East teams which allowed the Senior Management team to review progress against their efficiency targets.• Compiled the financial forecast for 17/18 Budgets which allowed department to identify the efficiency savings for the financial year.

London, Gb

Managed the Business support function within CI&D with responsibility for all business operation activities across the team of over 600 people across the UK, Europe, Asia, Middle East, Africa and Americas.• Delivered £10.5m savings over two years by project managing business improvement initiatives through the creation of Annual Operating Plans, Scorecards and reporting to key stakeholders. • Delivered £30m gross savings in 2015/16, through the collaboration and creation of business allowing Senior Managers to track progress against key business efficiency initiatives. • Managed the total resource, total costs and budgets in excess of £55m. Set up processes that managed recruitment consistently and delivered the target with 10% stretch. • Project managed the bi-annual financial reviews with the individual market units which enabled the market units to raise any resourcing implications to budget changes.

London, Gb

Defined business improvement strategies across the team.• Defined and introduced new working processes across the team for time management, reducing the amount of time Line Managers spent on this activity by 25%.• Project managed the rollout of a new Bid Management tool, which was one of the first Microsoft SharePoint sites in BT Plc. This enabled the Senior Management team to track Winning New Business deals and their resource implications in one location. • Set the strategic direction for reporting across Client Design Services • Created a Client Design Services Scorecard that enabled the Senior Management team to monitor and control its business.

London, Gb

For OneGP, Design and Delivery and ensured global sourcing target for 07/08 was delivered. • Actively involved in the recruitment for a new Service Design Centre of Excellence in Debrecen, Hungary allowing the team to meet its offshoring target.• Single interface for all global sourcing activities between Design & Delivery and the larger BT Global Services.• Actively involved with two third party suppliers who undertook a deep dive analysis of our business unit.

London, Gb

Resource Allocation Manager role for Design & Delivery where I ultimately had the responsibility for managing and controlling resource across the unit to ensure that the right people with the right skills were in place to meet the needs of our customers.

London, Gb

As the Portal Manager for Convergent Solutions Technical Services my principle responsibilities were to ensure that the Technical Services Portal operated as an effective gateway, (single point of contact), for all Professional Services Consultancy requests, covering a wide spectrum from Pre-Sales, Bid Support, Solution Development, Component Launch, through to Post Sales Technical Consultancy. As part of this responsibility I lead a small team who provided an effective Resource and Workstack Management capability.

London, Gb

The role was a new position within the Technical Services Portal team; it provided me with an opportunity to define the team’s role within the new organisation. I created from scratch a number of service offerings enabling me to provide Technical Services with a robust project management team.

London, Gb

As the D&DS Programmes Manager for London & South East I was responsible for the delivery of all major projects within the region including the BT Property Closures and Options 2000 projects.

London, Gb

Project support to the Major Programmes Team Manager including managing some minor projects within the Inner London Closure projects.

London, Gb

Support to the BoaT Project Implementation Managers and liaising with their customers and representatives in a quality manner.

London, Gb

Managed an Electronic Mailing System (QED) on a Local Novell network.

London, Gb

General clerical duties and computer input of monthly financial reports.

Certificate In Management Studies

Btec National Certificate In Business & Finance

Btec General Diploma In Business