Mark Engebretson Email & Phone Number

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• As leadership for a team of National Loan Consultants I act as a mentor for their growth and understanding of the business. We achieve growing the business by finding effective solutions for our customers while.
• Evaluate and coach staff for improvement in sales techniques using best practices for the mortgage business.
• I work with my sales team to understand and prioritize risk and compliance ensuring regulations are followed.
• Work integrally with Sales Support Consultants on technology system updates to coach staff for implementation
• Develop and present material for staff upskilling and professional growth
• Monitor random calls to assess quality, risk, and track staff performance.

Greater Minneapolis-St. Paul Area

• As a SME my role was to provide a rewarding and engaging training experience for 150 new loan consultants for the addition of a new sales division. I welcomed them to the company and introduced them to their role.
• Made the classroom positive, rewarding, and engaging via high interaction and attentive to each participants needs.
• Helped coordinate education across departments preparing for branch inspections to ensure compliance with regulations.
• Technical support for in-classroom L&D instructor to minimize class disruption.
• I was also tasked by leadership to provide upskilling for procedural and technology updates to seasoned loan consultants.

Greater Minneapolis-St. Paul Area

• I build relationships with transferees relocating within Fortune 500 companies, national third-party relocation providers, and realtors throughout the U.S. By being an expert in home financing products I consult on.
• Successfully managed and maintained a pipeline of up to 100 customers while helping them each individually through the entire home lending process.
• Awards for top Customer Service & Top 10% Productivity
• Forged strong cross-functional relationships with internal partners to foster clear communication in the needs of each individual customer
• Selected to be a Subject Matter Expert for joint venture startup
• Effective time management in prioritizing and multi-tasking in a fast paced time sensitive environment

• I built personal relationships with over 100 clients as I coached them to achieve their goals. Each client was unique and we both grew as we progressed through their journey. I leveraged my experience and spoke to it.
• Developed a staff of professional personal trainers, coached on program design, relationship management, and continuing education
• Speaker for 100+ seminars on various wellness topics
• Personally trained over 100 clients
• Master Instructor at 10 weekend industry workshops
• Wellness Speaker at 8 corporate events

Bachelor Of Science - Bs, Sports Medicine

Master Of Science - Ms, Exercise Physiology