Mark Eppinger Email & Phone Number

Greater Chicago Area

Cultivates and maintains effective relationships with clients that include major manufacturers, financial institutions, and Fortune 500 Companies.Subject matter expert in the financial printing and SEC document filing process.Leading the charge of introducing and adapting the company's new SaaS-based product to the Chicago office; optimizing processes for efficiency.Driving synergies and leading a cross-functional team across the organization to seamlessly deliver results for clients.Troubleshooting any issues that may occur during the process of a project.Collaborating with team members and managers to develop process improvement.Consistently receives high marks in client satisfaction from post-project surveys.

Chicago, Il

Forged strong relationships with clients that included major manufacturers, hospitals, and school systems.Evolved to become a subject matter expert in the management of OSHA-compliant safety documents and used industry insights to maximize the MSDSonline’s SaaS cloud-based platform to our customer’s advantage.Developed and maintained close working relationships with internal and external resources to help create -and stay true to -project timelines.Monitored project progress to ensure completion within predetermined timelines.Effectively troubleshoot, mitigate, and manage issues to ensure projects are on track.Leveraged department staff plans to effectively manage the team’s workflow.Collaborated with sales department to reduce issues with new projects between departments.Implemented new processes to improve efficiency and accuracy within the department.

Greater Chicago Area

Developed relationships with managers, clients, and the operations department to ensure advertising agencies, advertisers, and production house needs were met.Closely audited the distribution of television and radio commercials to ensure accuracy.Monitored and assigned workflow within the department.Brainstormed and developed plans with direct managers and other team members to find ways to make the department more efficient.

Greater Chicago Area

Provided quality customer service for clients, distributors, and resellers for cooperative advertising programs.Monitored advertising funds of clients, distributors, and resellers.Managed the auditing process of cooperative advertising claims to maintain client guidelines.Provided input to technical department to ensure website updates met the client’s needs.Consistently completed detailed report highlighting client results.

Sell hospitality programs for major sporting events to Fortune 1000 corporations.Consult senior level executives and helped them get the most out of their client entertainment budget.Ongoing account relationship management.Generate leads through extensive research.