Mark Eppinger

Mark Eppinger Email and Phone Number

Client Program Manager @ ExamStudio powered by Zoomorphix Systems
Mark Eppinger's Location
Greater Chicago Area, United States
Mark Eppinger's Contact Details
About Mark Eppinger

Results driven, client focused professional with strong work ethic and superior client relationship skills. Proven reputation for exceeding expectations while working independently and as a dynamic member of teams, ensuring the success of both client goals and team objectives.

Mark Eppinger's Current Company Details
ExamStudio powered by Zoomorphix Systems

Examstudio Powered By Zoomorphix Systems

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Client Program Manager
Mark Eppinger Work Experience Details
  • Examstudio Powered By Zoomorphix Systems
    Client Program Manager
    Examstudio Powered By Zoomorphix Systems Jan 2022 - Present
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  • Toppan Merrill
    Customer Care Project Manager
    Toppan Merrill Nov 2013 - Dec 2021
    Greater Chicago Area
    Cultivates and maintains effective relationships with clients that include major manufacturers, financial institutions, and Fortune 500 Companies.Subject matter expert in the financial printing and SEC document filing process.Leading the charge of introducing and adapting the company's new SaaS-based product to the Chicago office; optimizing processes for efficiency.Driving synergies and leading a cross-functional team across the organization to seamlessly deliver results for clients.Troubleshooting any issues that may occur during the process of a project.Collaborating with team members and managers to develop process improvement.Consistently receives high marks in client satisfaction from post-project surveys.
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  • Msdsonline Inc.
    Client Services Project Manager
    Msdsonline Inc. Jan 2008 - Oct 2013
    Chicago, Il
    Forged strong relationships with clients that included major manufacturers, hospitals, and school systems.Evolved to become a subject matter expert in the management of OSHA-compliant safety documents and used industry insights to maximize the MSDSonline’s SaaS cloud-based platform to our customer’s advantage.Developed and maintained close working relationships with internal and external resources to help create -and stay true to -project timelines.Monitored project progress to ensure completion within predetermined timelines.Effectively troubleshoot, mitigate, and manage issues to ensure projects are on track.Leveraged department staff plans to effectively manage the team’s workflow.Collaborated with sales department to reduce issues with new projects between departments.Implemented new processes to improve efficiency and accuracy within the department.
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  • Dg
    Client Service -Team Lead
    Dg Oct 2004 - Dec 2007
    Greater Chicago Area
    Developed relationships with managers, clients, and the operations department to ensure advertising agencies, advertisers, and production house needs were met.Closely audited the distribution of television and radio commercials to ensure accuracy.Monitored and assigned workflow within the department.Brainstormed and developed plans with direct managers and other team members to find ways to make the department more efficient.
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  • Coams Incorporated
    Account Manager
    Coams Incorporated Jul 1998 - Oct 2004
    Greater Chicago Area
    Provided quality customer service for clients, distributors, and resellers for cooperative advertising programs.Monitored advertising funds of clients, distributors, and resellers.Managed the auditing process of cooperative advertising claims to maintain client guidelines.Provided input to technical department to ensure website updates met the client’s needs.Consistently completed detailed report highlighting client results.
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  • Corporate Event Services
    Account Executive
    Corporate Event Services Nov 1997 - May 1998
    Sell hospitality programs for major sporting events to Fortune 1000 corporations.Consult senior level executives and helped them get the most out of their client entertainment budget.Ongoing account relationship management.Generate leads through extensive research.

Mark Eppinger Skills

Project Management Software Project Management Client Services Strategic Planning Team Leadership Organizational Skills Precise Writing High Productivity Management Account Management Crm Saas Leadership Salesforce.com Advertising Social Media Customer Satisfaction Customer Service Microsoft Office Process Improvement Business Process Improvement Customer Relationship Management

Mark Eppinger Education Details

Frequently Asked Questions about Mark Eppinger

What company does Mark Eppinger work for?

Mark Eppinger works for Examstudio Powered By Zoomorphix Systems

What is Mark Eppinger's role at the current company?

Mark Eppinger's current role is Client Program Manager.

What is Mark Eppinger's email address?

Mark Eppinger's email address is ma****@****orp.com

What is Mark Eppinger's direct phone number?

Mark Eppinger's direct phone number is +177383*****

What schools did Mark Eppinger attend?

Mark Eppinger attended Ohio University.

What skills is Mark Eppinger known for?

Mark Eppinger has skills like Project Management, Software Project Management, Client Services, Strategic Planning, Team Leadership, Organizational Skills, Precise Writing, High Productivity, Management, Account Management, Crm, Saas.

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