Mark Eugene Castillo Email & Phone Number

• Performs regularly scheduled maintenance on heating and cooling units• Repairs, replaces, and installs new cooling and heating units• Assembles and installs metal ductwork• Takes calls and responds to service requests in both residential and commercial units

Las Vegas, Nevada, United States

 Responded to service calls (work orders) for equipment/electrical/ plumbing issues in tenant spaces  Prepared and repaired whole unit of apartment ready-to-move-in status in timely manner  Diagnosed malfunctions and scheduled repairs or replacement  Documented repair actions and turn logs into management on time Performed installations and repairments of any equipment/ appliances in tenant spaces Communicated with tenants on any question regarding maintenance and repairs  Followed company standard operation procedures and applicable regulations consistently

Las Vegas, Nevada Area

 Provided superior customer service as well as communicate with employees as a team  Cleaned and set the tables according to restaurant standard  Helped customers by providing information, answering questions, and completing payment transactions Enforced procedures and policies including food handling safety guidelines

Fort Drum, New York, United States

 Supervised team of three people on construction job project  Volunteered and in Clayton Town public park remodeling construction project  Evaluated monthly job performance for team members  Operated and performed maintenance on heavy machineries (i.e., Bucket-loaders, Bulldozers, etc.)  Instructed soldiers on operation and maintenance in heavy machineries

Associate'S Degree, Air Conditioning Technology – Critical Systems

Associate'S Degree, Air Conditioning Technology - Food Service Refrigeration

Associate'S Degree, Heating, Air Conditioning, Ventilation And Refrigeration Maintenance Technology/Technician (Hac, Hacr, Hvac, Hvacr)

Associate'S Degree, Business Administration And Management, General

Accounting And Business/Management