Mark Every Email & Phone Number

Tampa/St. Petersburg, Florida Area

Promoted to direct the daily operations of a large supermarket generating $13M in annual sales while overseeing the performance of 69 cross-functional personnel. Facilitate walkthroughs to identify areas of opportunity and recommend sustainable resolution. Govern customer relation activities. Foster relationships with partners and vendors. Recruit, select, train, and supervise various team members and ensure leadership development for department managers. Create and establish performance goals. ● Successfully meet and exceed sales targets while optimizing profits and reducing loss. ● Effectively transitions duties during the buy-out of Sweetbay by Winn-Dixie in 2014. ● Achieve and maintain an average score of 94% in audits and mystery shopping events. ● Consistently exceed P&L goals year-over-year. ● Recipient of commendation for most improved shrinkage in perishables two years in a row. ● Repeatedly delivered performance under budget and exceed P&L goals. ● Key contributor in the promotion of multiple staff due to the provision of transformational leadership and mentorship.

Florida

I leveraged a wealth of experience to provided leadership and direction over the day-to-day operational activities in support of store initiatives. Managed various functions including sales, payroll, scheduling, training, merchandising, inventory, and customer care. Evaluated performance to ensure adherence to best practices and Sweetbay standards. Liaise cross-departmentally to address issues and verify scheduling and ordering is in compliance with customer needs as well as food safety and sanitation regulations. Cultivate community relationships focused on increased brand awareness and loyalty. Performed opening and closing procedures. ● Improved perishable shrinkage across all perishable departments. ● Promoted to Store Manager in 2013. ● Reduced center store shrinkage through a collaborative effort. ● Drove an increase in sales. ● Crucial contributor to promotion of several night crew and perishable team members.

Florida

Selected to oversee various operations for the store with a focus on the training and development of store associates. Developed and executed strategies to drive sales growth. Ensured the proper implementation of plan-o-grams and merchandise. Performed price changes, inventory management, and procurement. Held accountable for daily data entry of sales and MMP. ● Repeatedly met or exceeded sales, shrink, and customer satisfaction targets.

Florida

Led operations for 23 stores within two regions providing leadership in the achievement of sales, profits, and shrink goals. Oversaw the opening of new stores ensuring proper integration of policy and procedure. Engaged customers to assess and resolve their needs. ● Spearheaded the successful opening of two new stores. ● Instrumental in the conversion of 20 Kash N’ Karry stores into Sweetbay Supermarkets. ● Effectively developed and implemented new plan-o-gram sets.