Mark Ferrante Email & Phone Number

Pittsburgh, Pa, Us

- Oversees the comprehensive client global mobility program. Monitors financial outlook to confirm strong global mobility program management- Provides leadership to maintain client relationships and ensuring overall success of the global mobility program. Ensures goals of the corporate clients are met with regards to their global immigration program and management- Proactively anticipates needs, additional service opportunities for client engagement and best practices. Delivers customer feedback as a voice of the customer to internal teams identifying custom needs, ideas, and challenges- Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Complies, prepares, and distributes complex global immigration reporting for clients- Utilizes product knowledge, problem-solving skills, and training to enhance customer engagements, and achieve successful outcomes - Cultivated strategic partnership with relocation team to facilitate efficient and seamless global relocations- Provide training to new and existing team members on client specific policies and processes. Produce ongoing support to the team to ensure client requirements are communicated and achieved - Drives business strategy review process. Applies retention and recover strategies to retain longstanding client relationships. Assists in managing and maintaining immigration vendor relationships- Successfully engaged with potential clients through presentations on the offering of the company. Participate in industry conferences to stay up to date on the latest regulations and market trends

Mooresville, Nc, Us

- Managed Global Mobility team for all PERM initiations, I-140 petitions, Adjustment of Status and Green Card applications. Collaborate with managers, associates, and outside legal counsel to process change of employer petitions, H-1B, and L-1 initiations and renewals- Oversaw vendor relationships to facilitate international moves: short term assignments, one-way transfers, and Expatriate assignments. Provided cost estimate and timeline for all relevant services (Relocation, immigration, tax equalization, benefits)- Prepared and advised on cost management strategies and assignment cost projections by creating and maintaining a HRIS software program of assignment details, benefits, costs and immigration and employment documents. Counseled to finance partners and hiring managers on cost of sponsored associates or relocation services- Conducted data research and used acquired data and analytics to assist and advised with strategic decisions within immigration, relocation, and Global Mobility- Provided business leaders with the annual fiscal year budget related to Global Mobility and quarterly cost projections throughout technology, HR and finance cost centers. Discussed Key Performance Indicators with decision makers, and consistently provides solutions for process improvement- Educated, counseled, and communicated immigration, relocation, and Global Mobility practices within Lowe’s to facilitate compliance with employment practices by maintaining up-to-date knowledge of immigration and Global Mobility legislation, regulations, current practices, and trends. Acted as lead for Lowe’s strategy, Global Mobility trends and immigration law updates - Collaborated with outside legal counsel, relocation management company, internal Lowe’s leaders, and associates across the enterprise (e.g., Talent Acquisition, HR, Finance, Payroll, Tax, Travel) to provide immigration guidance, strategy, and ensure compliance with Lowe’s financial obligations and immigration laws

New York, Ny, Us

- Compiled and summarized data for clients, managers, and reporting needs- Analyzed case documents and prepared immigration applications for filing with the appropriate government agency (PERM, H-1B, L-1, J-1 O-1, EB-1, F-1, COE)- Processed international moves and relocations for short term assignments, one-way transfers, and expatriate assignments - Served as point of contact on each case and participate in overview conversations with clients to review case strategy and facilitate client communication- Managed applications throughout every stage, including preparation, filing and monitoring of application status- Managed billing requests and reports to clients based on monthly fee schedule - Developed relationships with foreign nationals regarding case processing, troubleshooting issues and case strategy - Utilized internal case management system to manage data and information - Ensured strict compliance of applications filed with Department of Labor (DOL) paying special attention to requisite supplementary documents, filing instructions and updates to federal rules and regulations

Richardson, Texas, Us

- Developed relationships with clients to collect documentation and information required for filing U.S. visa applications across employment-based immigration spectrum (PERM, H-1B, L-1, J-1 O-1, EB-1, F-1, COE)- Served as the point of contact for international moves and relocations for short term assignments, one-way transfers, and expatriate assignments- Drafted comprehensive responses to government audits and cases where the United States Citizenship and Immigration Services (USCIS) submits a “request for evidence” (RFE) for case specific information - Interfaced with various federal agencies including USCIS, U.S. Customs and Border Protection (CBP), and U.S. Department of Homeland Security (DHS) on behalf of clients- Managed revolving short-term and long-term caseloads and track application progress/PII using proprietary, data-driven software system- Managed billing based on quarterly fee schedule- Assisted with training new hires in areas such as SOPs of internal database management, client communication, and client-specific service level agreements

Rome, It

- Assisted students through European immigration process, ensuring seamless compliance - Developed and led student service events and facilitated community service reflections. - Created community service partner relationships with local non-profit and government organizations and others throughout Europe (immigration, human rights, environmental)- Presented for the Academic Service Learning Department during student orientation on Rome campus. - Supported and participated in school engagement programs and approved service hours for students (1,015 hours completed by 131 students) and supervised projects for managers including prioritizing inbound communications via telephone, mail and e-mail.

Rome, It

Trenton, Nj, Us

-Helped create and craft policy for the State of New Jersey. - Attended hearings, briefings, voting sessions and press conferences.- Researched current and future legislation to help advise and assist the Assembly members in the form of "bill comments" and committee meetings. - Keep open lines of communication with The Office of Legislative Services and other members of NJ Congress. Manage constituent database and correspondence. - Continuously attended courses on effective office management and technology.- Assisted constituents with immigration related questions.

- Managed various cases to assist lawyers at the firm. - Hold one-on-one meetings with clients seeking legal assistance with their immigration status. - Data entry and database management for federal and foreign immigration websites. - Organize practicing lawyers calendars and appointments. - Research immigration law and policy on a regular basis.

Cincinnati, Ohio, Us

- Interface with potential and existing clients at tradeshows, exhibitions and local fairs or events.- Schedule and follow-up on appointments with clients. - Create a sales strategy for a variety of the manufactured products and services.

Washington, Dc, Us

- Answered calls and emails from constituents in New Jersey.- Provided tours and information sessions to visiting schools, families and business professionals.- Accompanied Congressman and DC staff at congressional hearings, meetings with national and international professionals and helped to research Senate and House of Representative bills.

Candidate Of Masters Of Business Administration, Mba

Master Of Science - Ms, Business Analytics

Master'S Degree, Politics And Government, International Relations, Immigration Studies

Bachelor'S Degree, Politics