Customer Service Engineer
Current- Field engineer for primary account - Installation and service of SAN storage devices inside of various data centers and labs- Support other CE’s as needed during heavy call load periods
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@mindspring.com
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Mark Fingerman is listed as IT Support Specialist for Unisys at Unisys, Customer Service Engineer, based in Alpharetta, Georgia, United States. AeroLeads shows a work email signal at mindspring.com and a matched LinkedIn profile for Mark Fingerman.
Mark Fingerman previously worked as Customer Service Engineer at Unisys, Customer Service Engineer and Vendor Relations Department, Director at Dragon*Con, Inc. Mark Fingerman holds Bgs, Journalism from University Of Cincinnati.
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Mark Fingerman is a IT Support Specialist for Unisys at Unisys, Customer Service Engineer. He possess expertise in customer relations, computer hardware, vendor relations, operating systems, troubleshooting and 35 more skills. Colleagues describe him as "Working with Mr. Fingerman is always a delight. His constant availability, awareness, and guidance are reassuring to the staff he leads. His ability to coordinate across departments promotes steady workflow and a more streamlined and productive work environment. I have also seen Mr. Fingerman work in environments outside of Dragon Con and his ability to adapt his crew and work to style to fit the environment is commendable. Additionally, he is a delight to work with. His personality is always light and easy going until the stern side of him is called on and then he is firm, fair, and expedient allowing us all to go back to a sense of lighthearted productivity as soon as possible."
Listed skills include Customer Relations, Computer Hardware, Vendor Relations, Operating Systems, and 36 others.
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Greater Atlanta Area
- Field engineer for primary account - Installation and service of SAN storage devices inside of various data centers and labs- Support other CE’s as needed during heavy call load periods
The Vendor Relations Department interfaces with the two Exhibit Halls and the Dealers' Room, as well as all the vendors who participate in those areas.
Greater Atlanta Area
Performing desk side support at client’s corporate headquarters for hardware, software, and networking issues. Supporting repairs, installs, moves, additions, and changes. Configures new laptops and desktops. Installs and configures new printers. Assists in the repair of servers to meet corporate specifications. Provides advice and support to other.
Alpharetta, GA
Managing payroll for more than 50 field technicians. Provide scheduling support to operations management both in corporate offices and in the field. Maintain personnel files in regard to expense reporting and control entry of such data to the company intranet.
Delivered extensive 3rd level telephone support of field engineers, and select client agents. Provided triage assistance for customers and company personnel relating to computer hardware, operating systems, software, and networking support. Performed product evaluations on new equipment. Team lead for technical and customer contact on specific major.
Delivered extensive 3rd level telephone support of field engineers, and select client agents. Provided triage assistance for customers and company personnel relating to computer hardware, operating systems, software, and networking support. Performed product evaluations on new equipment. Team lead for technical and customer contact on specific major.
Atlanta, GA
Assisted in the coordinated rollout of the national dispatch program. Carried out day-to-day Call Center management responsibilities. Designed hiring and training policies and procedures for employees taking service calls from customers. Worked with temporary agencies as needed to resolve staffing needs.
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Mark Fingerman works for Unisys, Customer Service Engineer.
Mark Fingerman is listed as IT Support Specialist for Unisys at Unisys, Customer Service Engineer.
AeroLeads has found 1 work email signal at @mindspring.com for Mark Fingerman at Unisys, Customer Service Engineer.
Mark Fingerman is based in Alpharetta, Georgia, United States while working with Unisys, Customer Service Engineer.
Mark Fingerman has worked for Unisys, Customer Service Engineer, Dragon*Con, Inc, Atos, Formerly Siemens Its, Datatec, and Inacom.
You can use AeroLeads to view verified contact signals for Mark Fingerman at Unisys, Customer Service Engineer, including work email, phone, and LinkedIn data when available.
Mark Fingerman holds Bgs, Journalism from University Of Cincinnati.
Mark Fingerman is listed with skills including Customer Relations, Computer Hardware, Vendor Relations, Operating Systems, Troubleshooting, Excel, Windows, and Microsoft Office.
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