Director with 20 years of strategic program and product management experience in financial services organizations. Responsible for managing global initiatives up to $25 million and 50 people in collaboration with Customers, Business, and Technology to translate needs into strategic roadmaps, develop business cases, deliver solutions, support ongoing usage, and realize value.Core Skills:- Strategic planning, roadmap and business case development- Product, portfolio, program, and project management- Project Management Office (PMO) and Agile Transformation- IT service management, architecture, software development, infrastructure, and information security- Financial management, vendor management, risk management, and governance- Leading cross-functional teams, managing and mentoring staff
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Manager PmoAunalyticsBuchanan, Mi, Us -
Portfolio Management Program DirectorPathward Dec 2023 - Sep 2024Sioux Falls, South Dakota, Us -
Director It Project ManagementPathward May 2022 - Dec 2023Sioux Falls, South Dakota, Us -
Director It Project ManagementCna Insurance Apr 2013 - Apr 2022Chicago, Illinois, Us• Partner with Business to define strategic initiatives, create a roadmap, define project prioritization, develop business cases with funding request, and track benefits.• Create and manage program plans (scope, budget, timeline, resource demand, value) leveraging Portfolio Project Management (PPM) tools including Jira and Planview to manage multiple projects.• Implement continuous improvement of PMO governance policies, processes, procedures and standards.• Manage, mentor and coach project managers.• Provide leadership and enable project management system, processes, and best practices.• Facilitate setting goals and decision making from key stakeholders around budget, scope, dependencies, risks, and issues.• Lead and guide collaborative partnership across cross-functional team that include resources from business, operations, technology, and external partners.• Accountable for communication and engagement across multiple levels including Executive Leadership, Steering Committee, business leaders, and stakeholders.• Drive the realization of value through change management including training and communications.• Deliver analytical data capabilities across the enterprise including migration of data from legacy technology to Google Cloud Platform, BigQuery, and ThoughtSpot.• Reduce operating costs and improve business capabilities by migrating the business to cloud Software as a Service (SaaS) solutions. These include technologies utilized by Human Resources, Procurement, Vendor Management, Legal, and Portfolio Management Office. -
Program ManagerCna Insurance Aug 2011 - Mar 2013Chicago, Illinois, Us• Led delivery of programs across Finance and Corporate Services portfolios. -
ConsultantCna Insurance Oct 2010 - Aug 2011Chicago, Illinois, Us• Managed programs in Finance portfolio.• Assisted with transition to managed services staffing model. -
Avp, Enterprise Project ManagerZurich Feb 2007 - Apr 2010Zurich, Zurich, Ch• Improved profitability by leading strategic initiatives for the Claim line of business including vendor management, recovery, compliance, business integration, and talent management.• Managed programs from conception through implementation including operational transformation, SDLC, change management, and managing executive business sponsors and stakeholders.• Deployed changes to systems and best practices across 1,500 claims staff. -
ConsultantJp Morgan Chase Oct 2005 - Dec 2006New York, Ny, Us• Enhanced Customer Relationship Management product to improve customer retention across Treasury Services, Commercial Banking, & Investment Banking lines of business. -
ConsultantAg Edwards Jan 2004 - Oct 2004Us• Led customizations to institutional investment management application.• Deployed web-based systems to workforce of 6,900+ financial consultants.• Automated processes in Managed Products; reducing costs, errors, and time to production. -
Vp, Senior Product ManagerNorthern Trust Mar 1999 - Jun 2003Chicago, Illinois, Us• Re-engineered customer performance/reporting including the creation of data warehouse and web-based reporting. Reduced processing time from six weeks to two weeks, improving client satisfaction/retention.• Administered the delivery of portfolio management accounting system enabling business unit to complete the acquisition of Deutsche Bank accounts and service $60 billion of new assets under management.• Led the development and implementation of asset allocation system used by personal portfolio managers; improving account management, client satisfaction and retention. -
Senior Project ManagerMorningstar Sep 1995 - Mar 1999Chicago, Il, Us• Implemented redesign of website and addition of E-commerce component creating new revenue stream.• Developed new stock analysis product, resulting in a new revenue stream.• Developed new mutual fund analysis product, targeting a new segment of individual investor market. -
AuthorSybex Nov 1994 - Aug 1995• Authored the book A POCKET TOUR OF MONEY ON THE INTERNET • The book was published in five countries and sold 20,000+ copies.
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Associate Editor, Software Development ManagerAmerican Association Of Individual Investors 1992 - 1995• Led development & implementation of stock analysis product resulting in new revenue stream.• Developed automated systems, reducing costs and production time.• Managed administration of Computerized Investing publication with a subscriber base of 60,000.
Mark Fister, Pmi-Acp, Pmp Education Details
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Northwestern University - Kellogg School Of ManagementManagement -
Mit Sloan School Of ManagementManagement Of Information Technology -
Massachusetts Institute Of TechnologyMangement Science
Frequently Asked Questions about Mark Fister, Pmi-Acp, Pmp
What company does Mark Fister, Pmi-Acp, Pmp work for?
Mark Fister, Pmi-Acp, Pmp works for Aunalytics
What is Mark Fister, Pmi-Acp, Pmp's role at the current company?
Mark Fister, Pmi-Acp, Pmp's current role is Manager PMO.
What schools did Mark Fister, Pmi-Acp, Pmp attend?
Mark Fister, Pmi-Acp, Pmp attended Northwestern University - Kellogg School Of Management, Mit Sloan School Of Management, Massachusetts Institute Of Technology.
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