Oversaw day-to-day operations of two data centers totaling more than 90,000 square feet. Handled server, network and storage area network (SAN) installations and removals for 4,000 machines and towers. Supervised vendors, scheduled changes and upgrades, and monitored maintenance agreements. Managed data center projects and developed capital and maintenance budgets. Collaborated with IT teams to rectify data errors, assess needs and develop efficient processes. Ensured placement of sufficient backup and recovery procedures, prepared summary reports and completed operating procedure documentation. Acted as department's subject matter expert for seismic protection.Built DCR tool to gather requirements from IT teams, cutting DC request process by 50% while fool proofing requirements gathering, eliminating midstream changes and boosting communicationDeveloped reputation for proactive responses to issues affecting deadlines

Developed installation expense budget; installed and uninstalled servers. Managed vendors and established system uptime goals. Conducted raised floor space planning. Acted as team focal point for metrics reporting. Recruited, reviewed and mentored analyst contractors.Determined space plan and facilitated data center move, expanding size from 10k to 80k square feetCoordinated shutdown and removal of old servers to reduce lease expenditures and improve use of space, in conjunction with asset management teamCo-created safety rules and task procedures for data center; wrote seismic platform installation section with technical writers and tested new employees to determine access permission levelsReceived many Spirit of Excellence nominations for projects such as positively and efficiently leading hardware and facilities installations for an in-house billing system in two locations

Monitored 24/7 data centers with 2,000 machines; identified risks and repaired abnormal conditions. Contributed to departmental policies and procedures development; ensured center security, employee safety and data integrity. Monitored contractor adherence to service level agreements (SLA). Conducted seismic enhancements and deployed delivery systems across multiple uninterruptible power supplies (UPS).Chaired weekly status meetings with engineering, electrical engineering, facilities and project teams