Mark Fowler

Mark Fowler Email and Phone Number

VP of IT Security and Infrastructure @ Sonesta International Hotels
Boston, MA, US
Mark Fowler's Location
Boston, Massachusetts, United States, United States
Mark Fowler's Contact Details

Mark Fowler personal email

n/a

Mark Fowler phone numbers

About Mark Fowler

A dynamic, hands-on IT Leader who focuses on the business value of technology services. Leverages professional training and practical experience in Leadership and Service to build a positive culture of support and respect that fosters exceptional customer experiences and employee engagement. Demonstrated ability to lead and consistently deliver positive results in periods of stability or change. STRENGTHS AND CORE EXPERTISEIT and Infrastructure Management • Leadership • Employee Engagement • Coaching • ‘as-a-Service’ Transformation • Migration to Public/Private Cloud • Office 365 • Active Directory • Identity and Access Management • Customer Experience • Help Desk Management • Disaster Recovery • Business Continuity • Project Management • Information Security • Certificates • Firewalls • Compliance • Strategic Planning • Virtualization (VMWare/Hyper-V) • Windows Server • LAN • WAN • SDWAN • DNS • SMTP • TCP/IP • Telecom/VoIP • Relationship Management • Communication • Change Management and Control • Mergers and Acquisitions • Problem and Incident Management • Process Improvement • IT Metrics

Mark Fowler's Current Company Details
Sonesta International Hotels

Sonesta International Hotels

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VP of IT Security and Infrastructure
Boston, MA, US
Website:
sonesta.com
Employees:
3529
Mark Fowler Work Experience Details
  • Sonesta International Hotels
    Vp Of It Security And Infrastructure
    Sonesta International Hotels
    Boston, Ma, Us
    View
  • Sonesta Hotels
    Sr Director Of It Infrastructure And Operations
    Sonesta Hotels Jun 2018 - Present
    Newton, Massachusetts, Us
    View
  • Twentyeighty
    Sr Director Of Global Infrastructure
    Twentyeighty Jan 2014 - Feb 2018
    Arlington, Virginia, Us
    Responsible for all aspects of Global IT Infrastructure Strategy, Operations, Security and Support for an international, multi-company organization. Built and led a cohesive, highly engaged team of IT Professionals dedicated to delivering exceptional services to a diverse set of business units as a shared service supporting over 1,000 employees and contractors worldwide.● Transformed IT Infrastructure services and delivery from legacy model of in-house hosting and minimal collocation, successfully adopting and implementing a Cloud-first SaaS/IaaS model, creating flexibility and agility to meet evolving business needs.● Migrated self-hosted and collocated data centers to a combination of Private and Public Cloud services, delivering Infrastructure-as-service and partnering with a Managed Service Provider (MSP) for daily operations support. ● Led the successful migration of 11 business units with 1000 employees to a common Infrastructure platform for Directory, Messaging, Single Sign-on (SSO), Enterprise Cloud File Sharing and Collaboration, Web conferencing, Voice and Data communications.● Redesigned global network, implementing an SDWAN solution to replace MPLS, improving overall service delivery and application performance while lowering forecasted yearly WAN costs by 70%.● Led IT Change Advisory Board to ensure strong Change Management practices were adhered to with all changes being properly represented to CAB, well documented, and properly vetted prior to approval and implementation.● Expanded Infrastructure function to include the Service Desk and Client-facing Virtual Learning support teams. Drove Customer Satisfaction ratings to a consistent 97% monthly average maintained for the most recent 15 months.● Created and managed strong, lasting partnerships with key vendors to provide the flexibility in terms of service needed to match the changing needs of the organization.
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  • Informa Plc/Forum
    Director Of It
    Informa Plc/Forum Jul 2005 - Dec 2013
  • Institute Of Int'L Research/Forum
    Director Of It
    Institute Of Int'L Research/Forum Jan 2003 - Jun 2005
  • Ft Knowledge/Forum
    Director Of Infrastructure
    Ft Knowledge/Forum Jun 2000 - Dec 2002
  • The Forum Corporation
    Sr. Network And Systems Engineer
    The Forum Corporation Feb 1997 - May 2000
  • United States Air Force
    Electronics And Computer Switching Systems Technician
    United States Air Force Jul 1983 - May 1991
    Randolph Afb, Tx, Us
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Frequently Asked Questions about Mark Fowler

What company does Mark Fowler work for?

Mark Fowler works for Sonesta International Hotels

What is Mark Fowler's role at the current company?

Mark Fowler's current role is VP of IT Security and Infrastructure.

What is Mark Fowler's email address?

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What is Mark Fowler's direct phone number?

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Who are Mark Fowler's colleagues?

Mark Fowler's colleagues are Shabnam Amir, Joel Tonneson, Cher Mane Jean Gilles, Oscar Huanca, Euredice Guidroz, Jaime Rodriguez, Jennifer Chacon.

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