Mark Freitas Email and Phone Number
Mark Freitas work email
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Mark Freitas personal email
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Hands-on senior-level production manager with nearly 20 years of combined experience in the semiconductor, clean energy, and telecom industries. I am Lean Six Sigma Black Belt Certified. My background as a tech engineer created a strong foundation for moving into operations management. These are the top areas where I add value:► STRATEGIC INITIATIVES: Work directly with senior leaders to formulate initiatives that advance corporate strategic goals. ► TEAM LEADERSHIP: Lead by example, assembling and motivating diverse teams of up to 240 people and exerting influence to ensure the highest level of service possible to customers. Create a culture that values productivity, quality, and continuous improvement while implementing Lean Six Sigma / 5S / Kaizen Principles. Achieved perfect track record for retaining valuable talent (prior to COVID).► COMMUNICATION & COLLABORATION: Communicate effectively with staff at all levels of an organization. Proactively seek opportunities to collaborate with cross-functional teams including Engineering, Product Development, Supply Chain, Quality, and Operations. Facilitate sound decision making by translating technical concepts into informative, engaging presentations for executive management.► CONTINUOUS IMPROVEMENT: Make recommendations to reduce costs and improve safety, quality, and productivity. Implement TPS tools and processes. Identify, track, and report on KPIs.► PROCESS EXCELLENCE: Consistently meet strict deadlines in both manufacturing and field environments. Communicate availability to the field, perform root cause analysis, and resolve problems in real time. In charge of inventory management and compliance► INTERNATIONAL EXPERIENCE: Significant international field experience (Asia and Western Europe).I drive customer satisfaction and loyalty by directly interacting with customers, anticipating and resolving service needs, and consistently meeting shipping commitments and quality standards. Specialized software skills include MM3000, PDM, Labview, Agile, Data Sweep for databases, Baan, Syspro, SolidWorks, and Oracle.
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Head Of OperationsCelltrio Jan 2024 - PresentFremont, Ca, Us
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Senior Manufacturing ManagerBloom Energy Nov 2021 - Oct 2023San Jose, California, UsLead, mentor, and motivate a manufacturing team of up to 240 managers, leads, and technicians across 5 departments working at 2 different locations. Oversee incorporation of new and advanced equipment and processes to continuously improve operations. Develop and track monthly budget and operational expenditures and plans to meet current and future capacity needs. Maintain responsibility for back-end manufacturing, conditioning, and refurbishment departments. Collaborate with Engineering to establish or improve work instructions and standardized work for optimum manufacturing performance to quality and delivery requirements. Manage data collection and analysis for monthly reporting and Statistical Process Control (SPC).Select accomplishments:• Achieved throughput, quality, and productivity metrics set out in master plan.• Managed relocation of Sunnyvale facility operations to Fremont and had the line qualified and up and running within 2 days. • Doubled size of the manufacturing workforce to accommodate upcoming ramps in production.• Established a 24/7 manufacturing workforce while increasing capacity to the build plan.• Drove achievement of company-wide productivity improvement and cost reduction goals by guiding team in a restructure of the value stream that maintained superior product quality for customers.• Increased manufacturing reliability and reduced rework by creating a standardized review process and implementing and tracking corrective actions. -
Global Product Upgrade ManagerKla Jul 2019 - Nov 2021Milpitas, California, UsManaged up to 21 engineers based in the US, Asia, and Europe responsible for upgrading wafer inspection semiconductor equipment for customers including Samsung, Intel, Kioxia, and Sony. Owned the installation process from start to finish: initiated pre-install communication with regional managers, assigned work, scheduled resources, prioritized workload to maximize production efficiency, and monitored safety and quality. Proactively managed customer relationships, including traveling internationally when needed to resolve escalated issues. Represented department in the product life cycle (PLC) process.• Tracked and reported on performance metrics including installation and pre-warranty costs, cycle time, percentage of on-time installations, and OOBQ.• Managed cross-functional projects and contribute to the successful launch of new products.• Removed bottlenecks and drive continuous improvement by reviewing and revising checklists and procedures as needed.• Worked with planning department to adjust head count based on product onramp schedules.• Conducted performance reviews and appropriately leverage rewards, coaching, cultural training, development opportunities, and disciplinary tactics to drive optimal team performance.• Reviewed, processed, and authorized employee expense reports, timecards, travel, and bonuses.• Reduced downtime by assembling engineering and other support needed to resolve escalationsSelect accomplishments:• Consistently achieved ~90+% on-time delivery to customers.• Cut upgrade cycle time by 10% from initial product release expectations. -
Production ManagerNanometrics Feb 2004 - Jun 2019Milpitas, UsManaged 17 technicians across 4 groups (electrical, mechanical stage assembly, optical, and mechanical engineering) for a leading provider of advanced, high-performance process control metrology and inspection systems used primarily in the fabrication of semiconductors and other solid-state devices. Accountable for product quality while supporting multiple product lines as well as production, planning, engineering, and R&D functions. Select accomplishments:• Increased production output 33% by cross-training personnel and adding extra optical test stations.• Offset lost revenue during an industry-wide downturn by formulating a method for generating $1.2M in quarterly service revenue.• Led Clean Optical Department in a critical upgrade to the cleanroom process from Class 10k to Class 100.Promoted from Sr. Systems Technician position responsible for building, testing, repairing, and supporting stages for optical metrology semiconductor equipment. -
Production SupervisorFlex Nov 2002 - Feb 2004Austin, Texas, UsPromoted from Sr. Systems Technician to management position supervising 15 technicians. Responsible for pass-downs from day to swing shift.• Led effort to improve production floor efficiency: Conducted weekly Customer Focus Team meetings to identify, elevate, and resolve issues impacting the floor; inventoried all material and entered information into a secure database. • Managed technicians whose duties included performing system testing on Nortel optical transport systems on C-3, OC-12, OC-48, and Passport circuit packs; testing and repairing systems and circuit packs to board and component level; and managing MRB and working with engineers to disposition material. -
Production SupervisorKestrel Solutions Feb 2000 - Nov 2002GbRecruited for Lead Systems Technician position at a high-growth startup company; promoted to management position supervising up to 20 test and failure analysis technicians. Trained newly hired technicians. • Worked closely with R&D and test engineers to improve and create new testing processes. • Wrote and updated test procedures to reflect advancements in testing.• Managed technicians whose duties included setting up configuration of 10G/s, 20G/s, and 40G/s optical transport systems with FDM technology; performing functional testing on high- and low-speed optic cards down to component level for failure analysis; testing circuit packs with VRH, OC-3, OC-12, OC-48, fiber channel, and Gig-E optical wavelengths. -
Refurbishment Tech Engineer / Field Service EngineerApplied Mechanical Jul 1999 - Feb 2000• Performed final test on 5200 Centua and 5000 systems for etch and CVD.• Ordered and tracked parts for installation of the system.• Installed new and refurbished parts on ASP, MxP, MxP+, and CVD chambers onto Centura and 5000 platforms.• Created file of schematics to strip down and convert chambers from 6- to 8-inch, and vice versa for above chambers and R1 and R2 chambers, as well. • Stripped down and refurbished chambers to near-new condition, reintegrating salvaged parts with new or refurbished parts.
Mark Freitas Education Details
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Itt Technical InstituteElectrical And Electronics Engineering -
Itt Technical InstituteElectronics Engineering Technology
Frequently Asked Questions about Mark Freitas
What company does Mark Freitas work for?
Mark Freitas works for Celltrio
What is Mark Freitas's role at the current company?
Mark Freitas's current role is Head of Operations ► Semiconductors | Clean Energy.
What is Mark Freitas's email address?
Mark Freitas's email address is ma****@****hoo.com
What schools did Mark Freitas attend?
Mark Freitas attended Itt Technical Institute, Itt Technical Institute.
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