Core responsibilities:• Designing studies for user research• Moderating usability sessions and note taking• Conducting one-to-one interviews with participants• Report writing• Presenting findings to clients• Working on eye tracking projects (desktop websites, mweb, tweb, apps, print)• Performing accessibility audits• Preparing and moderating card sorting projects• Compiling usability session videos and creating highlight videos• Maintaining video servers for clientsAdditional responsibilities I have undertaken at SimpleUsability:• Recruiting participants for the usability sessions• Assisting with the training of the new employees• Filming and editing videos for the re-launch of the recruitment area of the SimpleUsability website• Writing articles for the website

Serving customers, dealing with enquiries, training new employees, working on deliveries, assembling furniture for customers, performing stock takes, assisting with graphic design, photocopying, printing, binding, dealing with DHL enquiries, laminating, dealing with business accounts and business customers and making business cards, flyers and stamps.

Serving customers, stocking shelves, dealing with customer enquiries on the information points, working on deliveries, working in the stock room, performing reductions and assisting with the closure of the store.

Serving customers, stocking shelves, performing stock checks and reductions, dealing with general customer enquiries, working on deliveries, maintaining the stock rooms and performing inventory management.