Accountabilities: • Assisting in the  delivery of transformation programmes • Support with the delivery of project(s), from design through build, deployment and handover into sustain with the change being considered as BAU, including their alignment to FND/Openreach strategy, objectives and scorecard.• Identify and manage risk and issues and support corrective measurement or management through senior stakeholder forums.. • Lead project governance throughout the project lifecycle, including the creation and management of detailed programme plansDesign• Work with operational stakeholders so that they can deliver the project through their parts of the business and secure the end to end business benefitsBuild and Implementation• Lead project governance throughout the project lifecycle, including the creation and management of detailed programme plans• Manage the main programme’s documentation e.g. programme charter, plan on a page, briefing material etc.• Managing stakeholders on in-flight programmes, to ensure buy in and mitigating impact to operational performance. • Identify and manage risks and issues and support corrective measurements or managing through senior stakeholder forums• Provide support to operational stakeholders so that they can deliver the project through their parts of the business and secure the end to end business benefits• Work closely with the portfolio and PMO teams to deliver regular reports on progress, manage risks and handle change control in line with the required processes and standardsDeployment and sustainability• Support the internal communication for the business transformation programme and secure the commitment of key stakeholders• Support project closure to ensure operational teams can sustain change as BAU• Carry out post implementation reviews and consolidate lessons learnt to continually improve how the team deliver programmes

Responsible for successfully maintaining and co-ordinating day to day delivery of numerous Openreach products and projectsConsistently delivers contracted work on time, within budget and to quality standards that benefit the business and ensure customer satisfactionCompetent and proactive in working to address and overcome all barriers, internal or customer related, to support improved delivery timesSuccessful in assisting Project Managers with project scoping and constructing formal, commercial proposals, helping to drive Project Services revenuesEffective and productive when assisting Project Manager with root cause analysis and failure investigation associated with projects or work streamsConsistently proactive and enthusiastic, seeking out additional responsibilities that offer opportunities for personal and professional growthAccomplishments:Coached managers and colleagues on Sharepoint, Web Query, and measurement tools for recording delivery to CDD, MTTP and Time Recording, improving quality of reporting to customers and internal stakeholdersProduced and delivered comprehensive training package for BT Flex employees to undertake the role of project co-ordinators, resulting in trainees consistently adding value to Project Services revenue streamsPlayed key role in successful delivery of copper and fibre services for Commonwealth Games in GlasgowAchieved Practical Project Management accreditationAchieved APMP (Association of Project Management Professionals) Accreditation

Maintained excellent service level and ensured ing full compliance with health and safety requirements, while working as part of team installing and repairing equipment within customer’s premisesProvided strong leadership and valuable assistance while working as part of team managing large and high-profile projects, including the British Open Golf championshipSupportive team player providing practical assistance and coaching to junior apprentices in all areas of jobKeen participant in exchange programme with Deutsche Telekom – working in Germany for several weeks and successfully managing the return leg of the exchange, including doing publicity with local pressCompleted Aspiring Leaders and Management Essentials programmes and provided cover for management team during absencesAccomplishments:Successful in achieving apprenticeship milestones ahead of target and awarded UK Modern Apprentice of the Year, 2005