Mark Gan

Mark Gan Email and Phone Number

Business System Analyst @ WTW
Manila, NCR, PH
Mark Gan's Location
Manila, National Capital Region, Philippines, Philippines
About Mark Gan

Has excellent written and oral communication skills. Can speak and write in English, Filipino, and a bit of Mandarin. Has the ability to take initiative to learn new concepts and technologies. Can demonstrate analytical thinking, organization skills, and problem solving skills. Has good presentation and interpersonal skills. Has the ability to work effectively in a multicultural environment. Highly-organized, self-starter and proven measurable experience with most aspects of system development lifecycle methodology. Has worked with team leads in determining design approach and estimating/planning. Has maintained in-depth knowledge of standards, guidelines, industry trends and best practices across IT enterprise. Willing to travel abroad based on business needs. Friendly, easily adaptable, responsible, goal-driven, morally guided.

Mark Gan's Current Company Details
WTW

Wtw

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Business System Analyst
Manila, NCR, PH
Mark Gan Work Experience Details
  • Wtw
    Business System Analyst
    Wtw
    Manila, Ncr, Ph
  • Wtw
    Business System Analyst
    Wtw Jan 2023 - Present
    Taguig, National Capital Region, Philippines
  • Finstro
    Solutions Designer
    Finstro Sep 2022 - Dec 2022
    Taguig, National Capital Region, Philippines
    - Joined grooming sessions to discuss and finalize business requirements with the Product Analysts challenging every detail possible before taking things forward to solutioning- Worked closely with the Technical Leads to check for and discuss new and/or existing systems and come up with the best solution to meet the business requirements- Created Technical Specification Documents to translate both business and system requirements identifying the needed components and also the technical tasks that will be divided during the sprint planning session- Joined sprint refinement sessions to present the Technical Specification Document to product owners, product analysts, quality assurance, production support, fellow solutions designers, technical leads, software developers, etc. and made sure all concerns are answered- Participated in Agile scrum activities (grooming, refinement, planning, retrospective, etc.) and provided technical expertise and feedback to the squad (scrum master, technical leads, software developers, quality assurance, etc)- Provided recommendations as well as solutions to production issues raised by the support team- Discussed plans on security, business continuity, availability, disaster recovery, compliance, common use applications, interoperability, reusability, portability, standardization, and supportability with other solutions designers- Kept abreast of the latest trends in technology such as integration, datawarehouse, and digital (cloud, social, mobile, analytics)
  • Gcash (Mynt - Globe Fintech Innovations, Inc.)
    Lead Software Engineer
    Gcash (Mynt - Globe Fintech Innovations, Inc.) Apr 2019 - May 2022
    Taguig, National Capital Region, Philippines
    - Acted as SME of GCash Core (old) during its migration to Alipay (A+) cloud system ensuring all data points are safely migrated- Seamlessly delivered the accounting fund flow design and configuration of below GCash features:1. GLife 2. GCash Padala 3. QR Interoperability (Bancnet) 4. Shopee (Voucher and GCredit) 5. Metrobank CashIn 6. Single and Bulk Refund- Continuously maintains and actively utilizes subject matter expertise across A+ accounting systems- Collaborates with Solution Architect and other co-developers with the analysis and design of product requirements- Provides assistance to QAs and service desk personnel as needed to diagnose system problems and to review/repair legacy codes if required- Provides root-cause analysis and technical reports on production issues and incidents- Guides junior/mid-level software engineers to ensure the completion of their deliverables within the given project timeframe- Participates in Agile and Scrum best practices
  • Globe Group
    System Analyst
    Globe Group Jun 2016 - Nov 2018
    Taguig, National Capital Region, Philippines
    - Worked with the Solutions Designer to detail the high-level solution from the Technical Assessment Report (TAR)- Defined the detailed work package needed for the assigned system and application- Coordinated with Product Designers to clarify the user requirements for each project- Converted the user requirements to System Requirement Specifications (SRS) which will serve as the input for the development effort- Triggered and coordinated the development work with vendors- Reviewed and approved the Detailed Functional Specifications (DFS) with the Solutions Designer to ensure that the development is aligned with the planned solution design- Worked with Systems Administrators, Database Administrators, Network, and Firewall to help setup environments --- both testing and production- Performed unit testing to validate readiness of the system for deployment- Provided support and attended defect resolutions during the testing phase- Worked with Operations Support to do the necessary handover to production
  • Accenture
    Software Engineer Analyst
    Accenture Jun 2013 - Apr 2016
    Taguig, National Capital Region, Philippines
    - Took part in several code developments, enhancements, and maintenance of various in-house applications according to the changing business needs and requirements.- Was responsible for code developments associated with a multi-phase, multi-country roll-out strategy- Was responsible to carry out support for the Global ERP implementation- Analyzed and designed test scenarios and test cases based on business and/or technical requirements- Maintained a broad knowledge of business processes and consulted internally regarding technical architecture and software development necessary to solve complex business needs- Followed best practices of SDLC- Last performance rating as Software Engineering Analyst: SAPG (significantly above peer group; top 10%).- Skills: Oracle Applications Development, Oracle Applications PL/SQL, Oracle EBS
  • Pilipinas Shell Petroleum Corporation
    Assistant Account Manager
    Pilipinas Shell Petroleum Corporation Dec 2011 - Apr 2012
    Makati, National Capital Region, Philippines

Mark Gan Education Details

Frequently Asked Questions about Mark Gan

What company does Mark Gan work for?

Mark Gan works for Wtw

What is Mark Gan's role at the current company?

Mark Gan's current role is Business System Analyst.

What schools did Mark Gan attend?

Mark Gan attended De La Salle University.

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