Mark Gardner Email & Phone Number

Richmond, Virginia Area

Richmond, Virginia Area

Multi-unit manager of eight locations in the central Virginia Area responsible for five million dollars of annual revenue. POSITION DESCRIPTION • Manages the profitability of the (P&L) to include meeting budget, sales, customer service, inventory, collections, outside services, and employee payroll.• Responsible for development, motivation, and strong leadership of new programs, promotions, and procedures as it relates to the success of people and locations.• Recruit, hire… Show more Multi-unit manager of eight locations in the central Virginia Area responsible for five million dollars of annual revenue. POSITION DESCRIPTION • Manages the profitability of the (P&L) to include meeting budget, sales, customer service, inventory, collections, outside services, and employee payroll.• Responsible for development, motivation, and strong leadership of new programs, promotions, and procedures as it relates to the success of people and locations.• Recruit, hire, train, manage, and retain an effective team of highly qualified personnel. Deliver outstanding customer service by demanding superior work related skills from employees• Ensure quality standards are adhered and enforced by providing on site one-on-one training in conjunction with precise asset audits• Thorough planning and procurement of parts and products to meet customer expectations• Security and proper merchandising of inventory• Thoroughly monitor and ensure preventative maintenance on all vehicles• Provide prompt and effective solutions focused on sales methodology and collection practices driving new revenue opportunities across existing customers while maintaining/growing gross margin goals. • Responsible for evaluating and presenting yearly behavior and performance reports on all general managers. • Recommends and develops improved processes and systems to effectively improve the customer experience. • Resolves all client issues by working with and through others on their team. • Responsible for ensuring that all metric goals for their team are met or exceeded. Provide clear, concise action-plans to challenge underachieving locations reach their full potential. Show less

Richmond, Virginia Area

Developed computer-generated invoices, utilizing Quick Books Pro. Handled all incoming job prospects and scheduling. Sold company's business in search of new projects and clients. Managed daily deposits and payroll.

-Sensor Systems Technician FLIR Group, AC/C130 Gunships, Hurlbert Field, Florida 1979-1981-Sensor Systems Technician PAVE SPIKE System, F4/Fighter Jets, Osan, Korea 1981-1982-Sensor Systems Technician PAVE SPIKE System, F4/Figher Jets, Moody AFB, Ga. 1982-1987-Avionic Sensors PAVE TACK, F111/Fighter/Bombers, RAF Lakenheath, England 1987-1992-Recruiting Service, NPS Recuiter, 1992-1994, San Antonio, Tx, Randolph AFB -Recruiting Service, Health Professions, Nurse Recruiter… Show more -Sensor Systems Technician FLIR Group, AC/C130 Gunships, Hurlbert Field, Florida 1979-1981-Sensor Systems Technician PAVE SPIKE System, F4/Fighter Jets, Osan, Korea 1981-1982-Sensor Systems Technician PAVE SPIKE System, F4/Figher Jets, Moody AFB, Ga. 1982-1987-Avionic Sensors PAVE TACK, F111/Fighter/Bombers, RAF Lakenheath, England 1987-1992-Recruiting Service, NPS Recuiter, 1992-1994, San Antonio, Tx, Randolph AFB -Recruiting Service, Health Professions, Nurse Recruiter, 1994-1996, San Antonio, Tx,-Recruiting Service, District Manager, Central Virginia, 1996-1999, Andrews AFB, Md. Show less

Forrestry Engineering

Associate Degree, Avionic Systems Technologies

Human Resources