Mark Gavin Email & Phone Number

County Dublin, Ireland

Currently working as Test Lead on the I-Sem Program(Trading and Settlements Platform)• Developed overall Test Strategy/Approach for the I-Sem Power Operations and settlement stream.• As Client Engagement Manager I manage the delivery of all services to the client, support and lead the SQS team and manage the on-site activities of the team. • Working closely with our offshore third party vendor to ensure SLA's are meet in relation to requirement delivery and defect resolution. • Represents BGE at industry working groups such as the I-Sem technical liaison group.• I provide mentoring, leadership and direction to other team members, as well as ensuring the quality of the team's output is of a consistently high standard.• Contribute to management reporting including appropriate test metrics on planning, defects and execution.• Planning and developing test approaches for the new applications, in I-Sem, including ABB nMarket (Day Ahead Market, Intra Day Market, Balancing Market, Settlements and shadow settlements), Jao Portal(FTR trading platform), M7 portal(Intra Day Continuous trading platform) and Allegro(CFD and FTR settlements).• Managing the defects log and ensuring timely resolution of defects.• Liaising with the business and project managers to ensure full test coverage and the appropriate level of quality is achieved.• Working closely with the development team to deliver a quality product.• Worked as a senior test analyst on the CC&B Level Pay project and on the CC&B upgrade.

Kill, Naas, Co Kildare

•Providing leadership and management to the business and fully responsible for the day- to-day running of operations.•Maximising the value of the asset while ensuring a tight control on operational costs.•Proactively managing increasing challenges including rising costs of energy, regulation requirements and the economic downturn to enable us to outperform the market and retain market share.•Successfully securing and effectively managing contracts with customers including local authorities.•Scheduling workload to meet priorities and targets.•Preparation of accounts, vat returns, and payroll. Liaising with company accountant’s in relation to final year tax return.•Ensuring that best practice is followed in safety, legality and quality of service.

Dublin

•Managing a portfolio of clients. Duties included offering advice on how to manage their money to get the best possible return in line with their risk profile. Meeting new clients (usually in person) to ascertain there risk profile, to allow me to tailor a portfolio to meet their investment goals. •We also offered a straight execution service for clients (i.e. Buying and selling shares without advise)•Responsibility for the Loss Clearing account, which had to be reconciled on a daily basis for compliance reasons.•In my last 6 months I was responsible for credit control in the private client division as well as managing client accounts. Accounts receivable ledger with a client base of 5000.Reducing total debts to a manageable amount.•Responsible for designing a credit control structure.•Reporting Weekly to management on developments in credit control.

Higher Diploma In Information Technology, Information Technology

Java programming Databases & SQL Algorithms and Data Structures Software Engineering & Testing Website Design and Development - HTML, CSS.

Bachelor Of Arts (Ba), Economics