Mark Geller Email & Phone Number

Seattle, Washington, United States

- Created and managed launch plans for 6 technical tests, an internal large-scale playtest, on-site press previews, closed and open betas, early access weekend, and launch for Concord- Coordinated releases with the release management, internal QA, certification, and production teams as well as with 3rd party vendors- Created processes for escalating alerts and helped create run books for common live service scenarios- Provided release summaries to the QA team and helped write patch notes for the community and player support teams- Monitored the build process and helped troubleshoot and escalate build issues to engineers- Worked with QA and Dev Ops teams to support daily studio cross-platform playtests- Gave weekly presentations to studio leadership on all current live operation priorities, upcoming patches, and weekly build needs

Seattle, Washington, United States

- Built and managed a team of 5 technical producers and 3 developer support specialists- Helped on-board and manage deliverables for various internal and external co-development partners - Coordinated with studio leadership on the QA, IT, and build system migration after Firewalk was acquired by Sony Interactive Entertainment- Managed our migration from PhysX to Chaos physics engine- Collaborated with our cinematics and content production leads to standardize production planning and reporting processes- Provided weekly updates on project status and team velocity to our studio and publisher- Created standard reporting templates and dashboards using Jira, the structure plug-in for Jira, and confluence- Set up rules using Jira automation and Slack web hooks to notify leads and producers when critical bugs were entered or when urgent issues were escalated

Seattle, Washington, United States

- Built and maintained project schedules and roadmaps for the engineering, services, and tech art teams- Collaborated with the Sony External Development group on project status, risks, and opportunities- Planned our project migration from Unreal Engine 4 to Unreal Engine 5- Managed Test and Development kits for Firewalk Studios- Provided technical summaries for our quarterly milestone submissions- Coordinated technical projects with the ProbablyMonsters game services and build teams

Greater Seattle Area

Managed the team responsible for building and maintaining En Masse’s publishing platform and marketing websites. Worked with the production, business, and community teams to make sure our platform had the necessary features to support our game developers, players, and community partners.-Evolved our publishing platform from a system that could only support 1 game on PC to a platform that supported multiple games across PC, consoles, and mobile devices-Reduced time to publish a new game from 10 months to 6 weeks-Created the feature specification and worked as a project manager for building a multi-game launcher/patcher and web store-Worked with our operations team to migrate our platform and web sites from physical servers in a datacenter to a cloud-based infrastructure-Led the effort to give players greater control of their personal data and updated our platform to be GDPR compliant-Added ability to link En Masse accounts to Facebook, Xbox Live, PlayStation Network, Twitch, Steam, and Prime Gaming accounts to support marketing promotions and cross-platform progressionTitles launched:TERA PC (Steam)ZMR (Steam)Fruit Attacks (iOS, Android)Pocket Platoons (iOS, Android)A.V.A. Alliance of Valiant Arms (North America and Europe)Kritika (North America and Europe)Closers (North America and Europe)TERA Xbox One (North America and Europe)TERA PlayStation (North America, Europe, and Japan)Stranger Things 3: The GameDark Crystal: Age of Resistance Tactics

Greater Seattle Area

Responsible for developing and maintaining websites for En Masse Entertainment. Frequently worked with HTML, CSS, JavaScript, Git, and Ruby on Rails.- Worked with marketing department to develop custom landing pages for game updates- Built and deployed a CMS-driven web site for ZMR in 14 business days- Created a front-end style guide and code samples for our community team to use to add content to our web sites- Play tested and provided feedback on a variety of PC and mobile games

Greater Minneapolis-St. Paul Area

Created interactive demonstrations for trade shows using Flash, HTML, iOS and Android interfaces to interact with remote sensors and devices. All demonstrations used active hardware in the booth and communicated in real time with a remote instance of Device Cloud by Etherios (www.etherios.com/devicecloud). The demonstrations were designed so that booth attendees could interact with the demos using their own mobile devices.Created Python web applications for development kits and for strategic partners.Taught classes at our annual WaveForum conference on how to use Device Cloud's REST web service interfaces to build web and mobile applications that can communicate with remote devices.Built ASP.NET MVC, iOS and Android applications for customers in the medical, transportation, manufacturing, and energy industries that communicate with and manage remote devices.Served as a project manager for several customer applications. Duties included gathering and documenting requirements, running weekly progress meetings, providing time and cost estimates for new requirements, and performing end-to-end system tests to verify that projects met customers' requirements.Migrated various corporate web sites to ASP.NET MVC 4.Added cellular carrier subscription management feature to Device Cloud.Helped develop and maintain Digi's corporate ASP.NET web applications. Work included maintaining and extending Digi's C# libraries, updating database code to use Microsoft's Entity Framework, designing and building new web applications, and creating unit test suites to verify site features.

Greater Minneapolis-St. Paul Area

Worked on Digi's web marketing team that was responsible for building and maintaining web sites in PHP, ASP.NET, Java and ColdFusion.Migrated content from maxstream.net to www.digi.com after Digi International acquired MaxStream. Was able to maintain and improve MaxStream's organic search engine rankings for strategic keywords.Managed Digi's organic and pay-per-click keyword campaigns.Built flash based applications, such as a battery life calculator for Digi's RF product lines.Worked with web team to develop source control standards and to set up repositories in Subversion and later Team Foundation Server 2010.Migrated Digi's existing intranet site to Microsoft SharePoint and trained employees on how to use SharePoint.

Designed and maintained MaxStream's PHP web site and managed the search engine optimization strategy and pay-per-click campaigns.Migrated MaxStream's table-based layout to an HTML and CSS-based layoutPlanned, customized, and installed MaxStream's instance of CFWebstore. Created new custom reports in ColdFusion for the online store and integrated a REST web service that calculated shipping costs and delivery times

Lindon, Utah

Helped develop and maintain web-based printing applications that allowed customers to order personalized printed stationery, flyers, postcards, and other complex variable-data printed piecesTraveled with our sales team to meet customers and help sell print and software solutionsRebuilt our flagship online software to conform to modern HTML and CSS standards. Completed entire project in 2 weeks—from initial design work through the final implementationCreated a customer service application to help account managers refund orders, rush orders, update order information and track an order through productionIntegrated ecommerce sites with backend production, warehouse, shipping and fulfillment systems to make it possible to print and ship an online order within 24 hours