Mark Gerrey Email & Phone Number

Sydney, Nsw, Au

Braemar, New South Wales

Bowral, New South Wales, Australia

Microsoft Windows Server environments including: Active Directory, Terminal Services and Desktop environments.Wireless & Network Environments, including: connectivity, configuration and troubleshooting of: switches, routers, firewalls and security.Microsoft Core applications with a specific focus on Microsoft 365 and Azure platforms

Granville

Office 365 Migration for 350+ users Effective communication skills in report writing, business correspondence & user instructions.  Executing technology implementation projects.  Conveying complex IT concepts to non-IT users.  Strong interpersonal skills to collaborate with external business partners.  Time management skills - able to thrive under pressure.  Supporting Microsoft platforms and applications in commercial environments, i.e. Windows 7 and 8, Microsoft… Show more Office 365 Migration for 350+ users Effective communication skills in report writing, business correspondence & user instructions.  Executing technology implementation projects.  Conveying complex IT concepts to non-IT users.  Strong interpersonal skills to collaborate with external business partners.  Time management skills - able to thrive under pressure.  Supporting Microsoft platforms and applications in commercial environments, i.e. Windows 7 and 8, Microsoft Office 2010/2013, Office 365, Active Directory, MS Exchange 2010, 2013.  Knowledge of server operating systems such as Server 2008, 2012, 2016, 2019.  Active Directory environment knowledge (i.e. Schema Upgrades, GPO implementation).  Hardware break/fix experience.  Working within a virtual environment Show less

Wetherill Park

A multi-faceted position reporting to the General Manager with accountability for the comprehensive review and upgrading of the branding and presentation of the company website, marketing, social networking and PPC budget management. Additionally the complete range of all technical IT systems, specifications, introduction and implementation of upgrades and user support.

Wetherill Park

ACHIEVEMENTS • Developed and implemented Controlled Document System for ISO 9001:2015• Increased effectiveness of SEM Campaigns through restructuring and re-sectoring facilitating a 50% decrease in budget allocation.• Rebuilt Website for greater SEO impact and smoother UX implementing online purchasing and improving sales effectiveness resulting in a website listing at the top of first page for selected keywords• Revised and updated all Social Media output to a single Branding… Show more ACHIEVEMENTS • Developed and implemented Controlled Document System for ISO 9001:2015• Increased effectiveness of SEM Campaigns through restructuring and re-sectoring facilitating a 50% decrease in budget allocation.• Rebuilt Website for greater SEO impact and smoother UX implementing online purchasing and improving sales effectiveness resulting in a website listing at the top of first page for selected keywords• Revised and updated all Social Media output to a single Branding style• Introduced Bing Ads – Display Ads – Shopping Ads & Video Brand Awareness campaigns Show less

Australia

 Lead Technician for Managed Services for multiple ERP customers Vendor liaison & Customer support. Responsible for all escalations for customer issues related to IT outside the purview of the ERP solution.