Mark Glover Email & Phone Number

I have worked with several startups vetting their initial ideas and refining their go-to-market strategies. In addition, I am working with an East Coast Managed Service Provider on improving cash flow and implementing Managed Service Agreements.

Bloomrank is a local SEO agency in Fishers, Indiana specializing in helping businesses improve their online presence and Google rankings. Services include customized SEO and Google My Business Profiles optimization.

Indianapolis, Indiana, Us

Responsible for all aspects of Information Technology for the organization including IT-Ops, Software, Governance, and Security. Liaison with Managed Service Provider and external technology providers. Primary administrator for Salesforce CRM and a majority of mission critical applications. Assist with evaluating funding presentations, due diligence, and providing virtual CIO services when appropriate. Developed Data Protection Policies that conform to CIS v8 IG1, Incident Response Plan, LMS for employee onboarding, and initial Lunch and Learn programs on Web3 fundamentals and Machine Learning.

Indianapolis, In, Us

Responsible for a variety of consulting services for a regional Managed Service Provider, such as Virtual CIO, Project Management, Software Selection and Development, Technology Roadmap development, Business Continuity, Disaster Recovery, and Technology Assessments.

My passion is helping organization's leverage information technology and systems in order to become more valuable and competitive. Provided fractional CIO advisory services to small and medium-sized businesses. Engagements have included Information Technology Assessments, Cybersecurity vendor selection, and vendor management optimization for private equity. Provided Business Analyst, Testing, and Technical writing services to an Indianapolis based MSP.

Indianapolis, Us

Responsible for all aspects of Information Technology specifically IT-Ops, Dev-Ops, and Software Development. Interim Human Resources Manager for 9 months. Led a multi-year project to replace a legacy COBOL ERP with modern systems and sustainable platforms including a custom e-commerce site, a COTS Laboratory Information Management System, a custom Data Interpretation System, and PowerBI for customer program enrichment reviews.

Atlanta, Georgia, Us

Assisted clients in a variety of industries to implement LabLynx LIMS products. Services provided included business analysis, project management, interfacing with developers, quality assurance testing, training, and support.

London, Gb

Responsible for dozens of diverse Laboratory Information Management Systems used in 28 U.S. and 10 European laboratories to generate reports for clients. Focus was on standardizing LIMS into a single digital platform.Coordinated and drove international LIMS facets including requirements gathering, process mapping, proposal creation, project management, software development, deployment, documentation, end user training, and post implementation reviews.Instrumental co-leader of infrastructure migration, corporate re-branding, purchased asset price allocation initiatives and transfer of position requirements to new team within nine months.

Developed numerous teams as business consultants to internal lines of businesses to best understand needs, goals and challenges resulting in improved communication, engagement and service delivery.Reduced costs $525k within two years through tactical leadership, direction purchasing, hard cost reductions and operational efficiencies of Hardware, Software Development and Business Intelligence teams.Developed a digital platform that increased operational effectiveness 25% with streamlined processes, improved communication, systems consolidation and promotion of customer service. Directed the implementation of a new departmental LIMS that increased sales 35% and productivity 65%.Instrumental contributor and primary liaison for sale of organization to Element Materials Technology with ownership of due diligence and operational IT aspects during three month process from letter of intent to completion.

Hands-on and accessible executive who traveled to company locations nationally presenting financial updates, answer questions, engaging workforce and providing coaching and mentorship to departmental leadership.- Co-led $4M division transformation effort generating improved service, lower costs and enhanced profitability.- Drove relocation to facility with 60% more operations and administration floor space; negotiated for landlord to provide $600k in renovations and rent reduction until move completion.- Generated 30% revenue growth leading the acquisition and assimilation of three competitor laboratories.- Drove the creation of innovative high margin consulting division that grew 40% over four years.- Assisted with successful equity sale of Sherry from Ontario Corporation to Ascendanci Ventures.

- Pivotal in developing three year strategic plan and execution of leading divestiture of a noncore asset.- Led divestiture of under-performing laboratory resulting in $50k annual savings and facility consolidation.

Responsible for all aspects of Information Technology (hardware, mobility, networking, software asset management, LIMS, etc.)

East Syracuse, New York, Us

Responsible for email conversion to Exchange, LAN installation, updating hardware, and Intranet development.

Mba, Information Systems

Bachelor Of Business Administration - Bba, Marketing Research

Diploma, Business