Mark Goettel Email & Phone Number

Pomfret, Ct, Us

South Portland, Me

Responsible for WEX’s three highest growth virtual credit payment verticals: healthcare, e-commerce, and media. Manage the virtual credit SDLC process. Responsible for projects such as EMV, PCI DSS, Full Service Payment (check, ACH, virtual card), alternative pricing/interchange programs, media financial clearinghouse, supplier enrollment campaigns, debit/prefunded programs, international currency enablement, creation of/conversion to new WEX Bank deposit accounts. Wrote promotional collateral, industry newsletters, blogs, white papers, feature launch communications, and RFP responses. Speaker at Healthcare Payments International, WEDI (Workgroup for Electronic Data Interchange). Co-chair of MasterCard Healthcare Executive Client Forum. Consumer Directed Healthcare: Managed product integration of Evolution1, WEX’s newly acquired provider of FSA, HSA, and HRA tax-advantaged healthcare accounts.

South Portland, Me

Created and executed WEX’s Virtual Payment product roadmap. Working with customers and developers, formulated and prioritized product enhancements. Redefined enhancement submission, prioritization, and slotting processes. Responsible for product security policy, globalization (currency, web interface, and API/web services), launch, testing, training, documentation, pricing policy, sales and operational training, sales support, marketing and collateral support, legal support, and operational support. Investigated market entry for new payment verticals.

South Portland, Me

Created and Managed Wright Express' Telematics business, growing to 12M in revenue in 5 years.

South Portland, Me

Product Management and Development, Market Sizing/Feasibility/Research Projects, Partnership Development, M&A Support, IPO Support and Analysis, Product Marketing.

South Portland, Me

Market Segmentation, Market Research, Customer Research, Competitive Intelligence, Advisory Boards and User Groups, Customer Satisfaction/Dissatisfaction and Retention Surveys, Research Integration and Application, Internet Surveys, Internet Product Customer Testing.

South Portland, Me

Directed the strategic planning process, performing market background and opportunity analyses, planning and attending executive offsite meetings, managing and driving strategic imperative teams, reporting results to the executive team and WEX Board of Directors, documenting and tracking outcomes.

Portland, Me

Structured and implemented market research projects for e-commerce clients in the areas of online B2B marketplaces, and electronic bill presentment and payment (EBPP).

Washington, Dc

Designed and managed a major federal government agency’s 7.8 million dollar Y2K end-to-end test of critical business functions and systems. Supervised personnel who performed analyses; and reviewed test plans, scripts, and output.

Washington, Dc

Developed, implemented, and managed a process for the certification of 154 client applications. Coordinated the setup and scheduling of a complex test environment.

Washington, Dc

Researched and created a successful proposal for a 5 year ongoing Business Process Reengineering project. Conducted research and interviews to analyze and model business data flows, providing recommendations for reengineering opportunities

Worldwide

Flight Instructor and Mission Commander for a twelve-person aircrew. Led a 75-person division responsible for aircraft maintenance, developed and implemented technical training.

Master Of Business Administration (M.B.A.), Finance, Summa Cum Laude (3.98/4.0 Gpa)

Ba, Biology, General, Cum Laude (3.64/4.0 Gpa)