Clinical Application SupportTroubleshoot real-Life scenarios and simulations.Carry out quality assurance test to discover errors andoptimize usability of networks and user-end devices.Providing support for Nursing staff using the IPAD toRecord clinical information.Providing Technical SupportTraining Healthcare StaffChecking and installing software updates

● Admissions● Dealing with opening and closing of hospital files● Receipting● Auditing of patient files● Discharges● Working Shifts from 7 to 7 ● Working in casualty emergency Centre.● Working on the SAP PRO system ● Dealing with RAF AND WCA claims and queries

● Admissions● Dealing with opening and closing of hospital files● Receipting● Auditing of patient files● Discharges● Working Shifts from 7 to 7 ● Working in casualty emergency Centre.

● Confirming benefits for patients● Inbound call Centre● Assisting with claims queries● Issuing of authorization numbers Moved to Regional walk in Centre in Pietermaritzburg on the 01st November 2008● Assisting walk in clients ● Writing of reports● Processing of claims and new applications● Assisting with chronic medication queries and pre-authorization● Explanation of the different options, calculations, administration● Acting Supervisor and 2nd in charge● Moved to Gems Office in Durban January 2012 – December 2012

● Scheduling appointments for new and existing clients● Inbound and outbound call Centre● Calling of clients to schedule appointments● Liaising with service providers regarding clients tracking units● Client retention● Acting Supervisor when Manager was on leave

● Taking of inbound calls● Issuing of numbers for businesses telephonically● Adding new listing for companies and businesses onto the database