Oversee $3.5M annual budget and staff of 12 for all Information Technology related services. Optimized workflows, management decision-making, and security through development and deployment of new technologies including IT controls for Sarbanes Oxley compliance and related processes. Zero deficiencies identified since IPO in 2014. Developed and documented multi-year digital transformation “journey” program for continuous improvement through emerging technologies in partnership with outside consultant; produced living roadmap in alignment with swift technological advancements. Encouraged continuous transformation and promoted a progressive attitude toward technological improvement. Implemented IT security framework that detected and successfully defended network against breach from globally distributed botnet attempting brute force password spray attacks.Redefined and improved processes by coordinating purchase and implementation of enterprise GIS and business intelligence tools to enable deployment of self-updating maps and analytics interfaces to a web portal with applications that are accessible through mobile devices to enable instantaneous engagement of interdepartmental processes that previously took days or weeks. Enhanced capacity of staff through development of training programs for IT and non-IT employees around security, productivity tools, and business intelligence including various “Lunch-and-Learn” opportunities. Demonstrated innovation and capacity to excel through development and publication of a significant number of “Quick Reference Cards” single page guides to enhance employee knowledge of common procedures and reduce IT Helpdesk labor. Implemented short- and long-term backup strategies for all systems using Data Protection Manager, Azure Recovery Vault and through deployment of eDiscovery and litigation hold processes for files, Skype, SharePoint, ICE Chat, AIM, and Exchange.

Oversaw database administration for SQL Server databases and Oracle. Rapidly excelled within new role by maintaining SQL servers and optimizing performance as experienced by clients, integration processes between databases, queries, and reporting. Reinforced integrity of data across organization through development of ETL between databases. Reduced time required for manual data compilation through development of reports and queries highly optimized for rapid data analysis; managed SQL server backup strategy. Conserved days of manual data compilation and comparison, normally performed by an engineer, by streamlining process for Aries quarterly reconciliations. Employed balanced, disciplined leadership to guide project upgrade of WellView 8.1 to WellView 9 across organization. Enabled users to execute complex, pre-programmed, security sensitive commands against Aries databases through development stored procedures; granted users ability to execute operations normally requiring an elevated level of security to a database; eliminated risk inherent to privilege escalation. Improved SQL server problem diagnoses and resolution through development of custom SQL scripts for database maintenance.