Nationally leads a large decisioning team of Line 2 Credit Managers (Senior Associate’s) across Melbourne, Sydney & Brisbane, ensuring the overall operations, strategies and procedures are aligned with general company goals and in accordance with the overall Credit Risk framework of the bank.Role has responsibility for controlling Line 2 credit risk functions and decisioning and developing credit policies to ensure that an acceptable level of risk is maintained and losses are kept to a minimum. Overviews the teams credit decisions that are generally the most complex across all Personal Banking origination platforms at NAB.Furthermore the position has overall accountability for the 2nd line teams credit decisions function and provides the highest level of advice and recommendations when required. The position holds a Delegated Credit Authority (DCA) at $10 million Personal Lending and $3 million Business Lending. Role delivers credit insights, develops, communicates credit improvement processes for long term operating efficiencies, strategies and tactics that may involve the interpretation and application of broader guidelines.

To lead and oversee the overall operations of the banks Mortgage Origination Services Department that delivers services within credit assessment and processing right through to settlement, for the following 6 distribution channels:- 1st Party Distribution- 3rd Party (Broker) Distribution- Digital & Online Customer Distribution- Private Banking- Specialised Lending (non residential, wealth management, medical)- Business LendingReporting directly to the Chief Operating Officer, is a critical middle management role that drives the overall customer experience and performance whilst ensuring the bank is adhering to it’s regulatory requirements. The role leads the business through lean continuous improvement programs and a renewed operational structure.

The inaugural Money Coach assisted in the creation, implementation and roll out of the new department focusing on coaching clients to link business sales goals to personal goals, this connection created purpose to clients sales goals and KPI’s. This ultimately resulted in clients meeting business sales targets at the same time reducing financial stress and improving financial education, wellbeing and security. Reporting to the Financial Education Business Leader, this role lead the development and training of new Money Coaches to feel empowered and capable to coach clients through the business to personal goal programs.

Responsible for providing technical transactional banking solutions to internal stakeholdersglobally. This includes day to day bank account operations, corporate credit card facility and fundsmanagement, payment and collections processing and merchant facilities. Managing all associated internal and external financial banking products and infrastructure, global card fraud risks including ownership of card based fraud management platforms. The role also manages all relationships with external financial providers such as Westpac, HSBC, Western Union, National Australia Bank, Commonwealth Bank, AMEX, Diners and many other financial institutions.

The role reporting directly to the National Manager, Pro-actively manages, maintains and grows existing portfolios of complex and high value Institutional businesses by focusing on improving their transactional banking solutions.

Analyse client’s business accounting and financial data, performing calculations and ensuring all financial records are in MYOB relating to those appointments. Conduct company and industry analysis, recording receipts and payments relating to the asset recoveries and payments from the relevant appointment. Reporting directly to the Restructuring Manager they also assist in the management of financial accounts of businesses whilst under the control of a Liquidator, Voluntary Administrator or Receiver.

Serves in a financial advisory and support capacity, helping senior executives with financial analysis, and advising on billing strategy for assigned clients. As well as being the main contact for client-related financial reporting and analysis, assisting EY’s executives comply with EY finance and quality policies. Additionally, providing timely cash flow projections for clientrelated business. Also providing a strategic approach, and ability to influence others, meaningful analysis and that makes strong recommendations, to help executives achieve their financial goals foreach client.Reporting to the Financial Controller also provided supervision to Financial Assistants overseeing their tasks and responsibilities.

Various administration tasks.