Mark Grillo Email & Phone Number

Columbus, Oh, Us

(Remote Columbus Ohio)

Responsible for set-up and training of Business Office staff for all new hospital openings. Ensure staff at each facility is trained and understands Springstone policies and procedures, as well as hospital Business Office day-to-day operation expectations. Train new staff at established facilities, travel to that facility to train the newly hired Business Office Staff in that role. Assist the Director of Revenue cycle with managing the day-to-day communications with all facilities in answering questions concerning patient accounts and procedures. Work in conjunction with the Central Business Office to ensure the accuracy of data necessary in the billing and collections process. Communicate to all Business Offices new procedures or process changes, updating policies and procedures as necessary, and will make improvements to current processes as needed. Liaison between facility, CBO and Director of Revenue Cycle. Review each hospital’s performance with upfront and cash collections, visiting hospitals needing help improving their results. Work with Business Office Managers and Financial Counselors on ways to communicate with patients to improve results.

Columbus, Ohio Area

Supervises and coordinates activities of workers engaged in calculating, posting and verifying duties to obtain and record financial data for use in maintaining accounting and statistical records. Compiles composite reports from individual reports of subordinates required by management of government agencies. Determines work procedures, prepares work schedules and expedites work flow. Assigns duties and examines work for exactness, neatness and conformance to policies and procedures.

Columbus, Ohio Area

Oversee the delivery of quality services and the financial goals and objectives of the organization.Effective day to day management of patient demographic and financial data.Execute the following activities: upfront collections, financial counseling and data processing.Collaborate with the Central Business Office to ensure the accuracy of data necessary in the billing and collection process.Ensure accurate capturing and posting of financial activity by adhering to pertinent policies and procedures.Assist in maintaining accounts receivable at amounts appropriate for payer and acuity mix.

Columbus, Ohio Area

Directed, supervised and led front desk and registration team (9 staff) in day-to-day operations. Included collection of patient balances, setting up payment patient payment plans.Served as liaison between front desk team and clinical physicians and nurse practitioners, as well as the charge entry/accounts receivable team.Ensured adherence to front desk cash handling and balancing practices, verified all applicable policies and procedures were followed.Weekly monitoring for accuracy of all data entry of demographic information (medications, prior surgeries, family and social history).Identified, analyzed and proposed processes to improve and streamline workflows.

Columbus, Ohio, United States

Accountable for planning, coordinating, implementing and evaluating educational activities of Nationwide Children’s Hospital and its subsidiaries in collaboration with clinical, research and administrative experts. • Independently worked with conference planning committees to execute regional, national and international educational conferences. Provided program development, fiscal management, accreditation oversight and administrative support for assigned education activities.

Columbus, Ohio, United States

Responsible for all aspects of the credentialing, re-credentialing and privileging processes for all medical providers who provide patient care in the respective departments.Ensured providers are credentialed, appointed and privileged with health plans, hospitals and patient care facilities.Maintained up-to-date data for each provider in credentialing databases and online systems.Oversaw timely renewal of licenses and certifications.

Columbus, Ohio, United States

Managed multiple clinic and physical therapy offices.Organized and supervised office operations and procedures, including reception, patient flow, appointment scheduling, check in and check out, insurance, billing and collections, phones, filing and supplies.Collaborated with physicians and other managers to ensure effective office operations.Recruited, hired and trained all staff. Maintained staff of 12-17 employees and 6 physicians.