Mark Grillos Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

Lakewood, Colorado

Key Accountabilities:● Responsible for providing global leadership; including sales engineers, deployment engineers, support and customer success personnel● Owns the Global software Solutions strategic roadmap, including development new service, support and success methodologies, processes, and product offerings● Relied upon to orchestrate sales and customer success strategies for all customer facing medical device software products; includes development of competitive positioning, brand messaging and partner programs● Develops insightful sales training for software products; takes regional requirements into account to enhance global standardization of best practicesKey Accomplishments:● Developed global contract and guidelines allowing the company to recognize revenue previously underreported, helping software revenue achieve double digit growth FY18 and FY19● Implemented processes to enable seamless customer handoffs throughout pre-sales, product implementation and post-sales support; increased customer satisfaction while reducing sales/delivery cycles

Greater Denver Area

Key Accountabilities:● Responsible for creating and managing a multi-functional software sales, deployment and support team focused on North American and Latin American regions, which contributed to $80M in annual revenue● Relied upon to architect sales and implementation team standards throughout pre-sale and delivery timelines to ensure optimal customer experiences, efficient operations and best practice adherence ● Facilitated business review meetings with country and regional managers to identify new opportunities and threats; clearly defined key opportunities of focus, which increased close rates● Contributed thought leadership for sales; increased market adoption and development of a solution selling culture; created sales value analysis tools utilized across the salesforceKey Accomplishments:● Created a productivity-based pricing model aimed at reducing customer capital acquisition costs; fee paid once a solution created measurable customer value● Drove growth of software applications in blood collections and blood processing including business intelligence and medical device management netting 70% growth in deployments YOY● Successfully overachieved software sales goal across both North and Latin American regions FY16 and FY17

Lakewood Co

Key Accountabilities:● Responsible for driving growth by qualifying, negotiating and closing opportunities in concert with an account management team ● Relied upon to balance technical knowledge, sales best practices and business requirement(s) gathering to sell/deliver credible 360° solutions; cultivated strong relationships with C-Suite executive and decision makersKey Accomplishments:● Consistently exceeded quota 4/4 years while driving $3M in annual sales● Partnered in negotiations for several high value buying group contracts upwards of $250M in value and inclusive of all product lines across the brand portfolio

Lakewood, Co

Key Accountabilities:● Responsible for spearheading pre-sales and deployment activities of the flagship enterprise software applications for device and donor management● Relied upon to meticulously develop and execute upon project plans for integration(s) of enterprise software into existing customer environmentsKey Accomplishments:● Created phased implementation process framework for field-based software integration activities, reducing implementation timelines by 25%● Managed technical relationships of key clients including Microsoft Bing search and Buy.com for SAAS product data delivery system

Denver, Co

• Managed sales relationships of enterprise clients• Delivered on RFP’s and all pre sales requirements for enterprise level customers• Development of additional revenue opportunity from existing customers• Engineer, Develop, and Deliver custom data integration solution projects for Key enterprise customers such as Buy.com, eBay, Microsoft Corporation• Wrote custom C# code samples to assist customers in data integration• Redesigned Standard format SOW for use company wide

Denver, Co

• Technical lead of implementations for key enterprise accounts in the environmental and enterprise health safety software product• Designed reports and custom web pages for customers using C#/.net, Crystal Reports, SQL Reporting Services• Enterpise data integration, transformation, and warehousing• Trained customers on effective use methodologies, API's and maintenance post installation